Lim Sheau Ling Venus
Summary
A junior administrative assistant position with more than 2 year experience. Experience in office support, scheduling, data entry and client communication. Known for delivering smooth administrative operations, managing multi-line phone systems, maintaining records, and providing top-tier customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Beauty Consultant
DERMACARE AESTHETIC & LASER CLINIC
07.2024 - Current
- Perform non-invasive aesthetic tretament including facial, Sylfrim, Ultherapy and more.
- Conduct skin analysis and consultations to recommend appropriate treatment and skincare regimens.
- Maintain a clean, safe and professional working enviroment.
- Build strong relationships with client and provide aftercare advice to ensure satisfaction and long-term results.
- Handle booking and manage appointment, sending appointment reminders, client records and product inventory as needed.
- Prepare report sales and staff attendance and claim record.
- Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
- Performed cash, card, and check transactions to complete customer purchases.
Beauty Consultant
New York Skin Solutions
04.2023 - Current
- Managed appointment bookings efficiently, maximizing consultant availability for walk-in customers while minimizing wait times for scheduled clients.
- Consulting with clients to determine their skin type, skincare concerns, and style preferences.
- Recommending products that fit the client's needs, preferences, and budget, and explaining how the products work.
- Excellent customer service and sales abilities.
- Good analytical and problem solving skills.
- A friendly personality and professional appearance.
Production Assistant
Sunlite Electronic (M) Sdn Bhd
02.2021 - Current
- Created and updated records and files to maintain document compliance.
- Reviewed film and gave suggestions about flow, quality and other issues.
- Delivered assistance to office and production functions using by SAP.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Provides inventory reports to purchasing and inventory control manager.
- Assists with periodic (at least annual) physical inventory audits.
- Maintain updated and accurate records of inventory, including transfers and cycle counts.
- Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records
- Performs other related duties as requested.
Beauty Therapist
Terisa Beauty House
11.2020 - 01.2021
- Recommending facial treatment therapies and managing client appointments.
- Book appointments over the phone and serve walk-ins based on availability.
- Maintained counter and display areas for cleanliness and organization.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Greet customers upon arrival.
- Ability to provide personalized services based on each client's requirements.
- Processing customer payments and making appointments for follow-up treatments as required.
Admin Assistant
DKSH MALAYSIA SDN BHD
11.2019 - 10.2020
- Assisted administrative and sales team members with completing daily tasks in order to maintain a smooth work flow.
- Performed general office duties, including correspondence phone and email to appropriate staff, filling and checking incoming payment by on-line bank account.
- Scanned daily operation documentation and send e-mail to HQ (Headquarter).
- Assisted in daily operation procedure, invoicing with using SAP system, daily bank reconciliation (five difference bank account) and daily sales report.
- Performed AR (clearing payment) in SAP system when required by superior.
- Compiling monthly KD (key dealer) report and documentation for client's incentive purpose.
- Rigorous issued goods by serial number to client & schedule deliver on time.
- Ad-hoc task assigned by superior from time to time
Beautician Assistant
All Aesthetic
07.2019 - 10.2019
- Provide basic skin treatmentand hair removal treatments and basic massage therapy.
- Managing client appointment and update client profile.
- Explaining all treatment procedures to clients.
- Assist doctors aesthetic in clinical procedures and consultation.
- Tidy the room and prepare the material required for the treatment (towels, headband, cushions).
- Communicates various promotions to members/guests.
- After the treatment, will guide client how to take care of the post-operative treatment.
Admin Clerk
ELV SPEARHEAD SYSTEM SDN BHD
05.2018 - 07.2019
- Managing office supplies stock and placing orders.
- Handle general administrative duties and general affairs of the association.
- Prepare D/O (Delivery Order), invoice and other related documents at SAP system.
- Handle ad-hoc duties as assigned.
- Manage the stock and checking stock to ensure the number of products.
- Created and updated records and files to maintain document compliance.
- Tracking petty cash, purchase orders and account transactions.
- Assist make a appointment for technician for client.
Beauty Apprentice
BDS SECRET BEAUTE
12.2017 - 04.2018
- Answered phone calls and emails to schedule client appointments.
- Developed and maintained courteous and effective working relationships.
- Maintain general cleanliness and neatness or product and facial rooms
- Provide facial and body skin treatment to the customer and recommend them with the product package.
- Follow up customer after service & handle payment and incoming call.
- Use waxing to remove facial and body hair.
- Warmly welcome customers upon their arrival.
- To provide relaxation for the customers through different types of massage, body treatments and facial treatments.
Education
No Degree - UPSR
SJK © CONVENT DATUK KERAMAT
11-2010
SPM
SMK TUNKU PUAN HABSAH
12-2012
Skills
- Microsoft Office Suite ( Word, Excel, Outlook)
- Data Entry & File Management
- Knowledge Operating system
- Proficient with using SAP system
- Basic Bookkeeping / Invoicing
- Warm and understanding and patient
- Skin analysis
- Hands-on experience with massages, hair removal techniques and face therapies
- Proven work experience as a Beauty Therapist, Spa Therapist or similar role
- Analytical skills
- Time management
Certification
SIJIL PEPERIKSAAN MALAYSIA (SPM)- 1A
ORAL ENGLISH TEST
SIJIL MATA PELAJARAN VOKASIONAL
SIJIL PENGHARGAAN
Personal Information
Title: Beauty
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Malay
Upper intermediate (B2)
Certifications
11-2016
Software
SAP
Timeline
Beauty Consultant
DERMACARE AESTHETIC & LASER CLINIC
07.2024 - Current
Beauty Consultant
New York Skin Solutions
04.2023 - Current
Production Assistant
Sunlite Electronic (M) Sdn Bhd
02.2021 - Current
Beauty Therapist
Terisa Beauty House
11.2020 - 01.2021
Admin Assistant
DKSH MALAYSIA SDN BHD
11.2019 - 10.2020
Beautician Assistant
All Aesthetic
07.2019 - 10.2019
Admin Clerk
ELV SPEARHEAD SYSTEM SDN BHD
05.2018 - 07.2019
Beauty Apprentice
BDS SECRET BEAUTE
12.2017 - 04.2018
No Degree - UPSR
SJK © CONVENT DATUK KERAMAT
SPM
SMK TUNKU PUAN HABSAH
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