Limin Wong

Responsibilities

• Work closely with Singapore Head of Human Resource on key HR strategies in the area of Learning & Development, Talent Management, Employee Experience and Recruitment
• Formulate the sustainable HR strategies by providing insights, data analysis and recommendation based on industry trends and internal assessments to ensure alignment with overall business objectives
• To lead and oversee the implementation of various HR initiatives with timely delivery, effective communication and stakeholder engagement throughout the process
• Accountable for the budget allocated to various HR GLs, ensuring monitoring and prudence in spending
• Analyse organizational needs analysis and collaborate closely with HQ stakeholders to identify the competency gap and the learning requirements based on the business needs; provide insights and ensure the implementation of high impact learning and development programmes
• Ensuring compliance to local legal / market requirements and in accordance with business needs
• Responsible for creating a sustainable engaging/motivating Learning Culture
• Develop strategies in building and maintaining talent pipeline
• Collaborate with business partners and leaders to design and implement Talent Management Plans. This may include succession plans, leadership and individual development planning, short/long-term strategic org design, recruiting goals/plans, and team effectiveness strategies
• Collaborate with Group TM to build organisation’s talent and leadership development program with a strong focus on strengthening pipeline for succession into key and critical roles
• Key driver in cross-functional teams to execute employee experience initiatives and projects
• Drive the employee listening strategy (EES/ICES) and improve the score for Singapore
• Oversee the recruitment work pertaining to recruitment channels, work pass, dependent pass, RNF, RP licensing and external contractors, ensuring compliance with regulatory requirements

Team Development & Management

• To lead a team to achieve organizational goals. This role involves providing direction, support and guidance to enhance team skills and capabilities, fostering a positive working environment and ensuring effective communication and collaboration within the team
• Foster a culture that promotes knowledge sharing and teamwork
• Address conflicts within the team promptly and effectively
• Foster a positive and inclusive team culture

Achievements

• Instrumental in the execution of offshoring majority HR work back to HQ
• Participation in new system migration from conceptualization to cut-over
• Garnered numerous accolades from HR Excellence Awards, LinkedIn, Employee Experiences Awards, PR Awards from Year 2019 - Year 2025. Example like Best Employee Engagement Strategy, Best HR Communications Strategy, Best L&D Programme.

Responsibilities

• Business Learning Partner for Corporate Functions, Group Consumer & International Group, to proactively identify, develop and implement learning solutions that support business growth and strategies
• Working with HR Business Partners and business stakeholders to improve engagement score
• Strategize annual training budget and training places in line with the priorities of the business units
• Managing training needs assessment, development of training programs and evaluation of training effectiveness.
• Managing the pre and post training administration, such as course registrations, subsidies, evaluation and training records
• Established good working relationship with vendors, business partners and internal resources to coordinate the development and delivery of the organization-wide programs
• Explore new technologies to improve efficiency for L&D
• Advocate competency development for Business units to uplift capabilities
• Work closely with counterpart in Australia to align overall group learning strategy

Achievements

• Explored RPA, AI and Analytics for their uses in L&D space
• Consistently created more than 4 learning places per employee and achieved minimally 30 training hours per employee for around 3000 employees
• Co-organized and managed Singtel Learning Fiesta, and successfully created more than 42,000 training places across Singtel Group
• Increased digital learning places by using blended approach, curated courses suitable for specialized business units
• Developed learning roadmap for Group Strategy Team Year 2016
• Implemented structured CPE programs for finance staff
• Created learning roadmap for Consumer Products

Responsibilities

• Design, deliver and managing the curriculum of the 8-week training program for new entrants to meet business needs
• Working closely with business stakeholders to identify training gaps and recommend suitable solutions to the following platforms : Citi Private Client, CitiGold, Citibanking and Specialists
• Talent/High Potentials Management
• Assessor for Leadership Selection Program
• Understanding the internal and external regulatory requirements, to analyze and come up with changes to existing processes and training intervention.
• Evaluating training programs on a yearly basis to unsure currency and relevancy.
• Managing and explore funding opportunities, including implementation & tracking
• Supporting regional counterparts in programs development, programs roll-out and training delivery in the region
• Managing the entire administrative function within the team
• Project Handling
• Event Management / Budget Management (Awards Nite, R&R Trip, Motivational Talk, Department Activities, Charity Drive)

Achievements

• Implemented and ensured the new certifications for sales platform as required under FAA
• Co-developed 3 new programs
• Organised the Awards Nite for 2007 - 2012
• Certified in training Service Programs
• Created 9 Training Roadmaps & Career Web for within Retail Bank
• Led the team in Charity Drive from planning to implementation. Successfully raised more than $6K with a seeding fund of $400
• Developed the Training & Competency Plan for Retail Bank
• Led the team in preparation for internal and external audits with zero findings
• Developed, designed and implemented Service Developmental Track to all service staff within Retail Banking
• Aligned integrate RNF process with internal administrative framework
• Developed & implemented training track for 4 acquisition teams
• Managed & restructured administration function
• Implemented new government funding scheme – Financial Scholarship Program
• Obtained Advanced Certification in Training & Assessment (ACTA)
• Received Outstanding Contribution Award
• Organise, plan and lead the R&R trip for Top Sales