LIM CHYE KEK / MS NATALIE

JOB A : WAREHOUSE COORDINATOR

• Handle inbound and outbound of selected customers.
• Arrange local delivery orders with transporters.
• Arrange LCL delivery orders with transporters.
• Arrange FCL trucking orders with haulier /trucker/transporter.
• Ensure inventory accuracy and tidy up place put spare parts / clear ctn of cargo receiving.
• Send inventory report monthly to customer.
• Prepare billing and invoice followed by every 4 weeks and billed customer.
• Answer phone calling and enquirer.
• For outbound :
• Generate OD (picklist report) in WMS system based on customer requirement.
• Proceed customer daily orders drop by WMS system, picking & checking spare parts by orders.
• Printing label and packed cargo based on courier standard and customer requirement.
• Prepare packing list and mailed to customer.
• Follow by daily orders and arrange delivery out to local or overseas.
• Called UPS / DHL for cargo collections.
• Proceed stock out in system.
• For inbound :
• Checked cargo receiving by INV number at ASN# in WMS system or AWB number by email.
• Unpacked the cargo and counting stock received and relocation stock & stock tally.
• Checked and informed customer if spare parts got issues.
• Update GRN date received , confirm GRN and send GRN to customer.

JOB B : SHIPPING COORDINATOR - SEA

• Handle selected customer for LCL / FCL export and import .
• Attend customer walk in and attend customer/haulier/transporter/carrier's phone calls.
• Assists other colleague of prepare bill of lading, arrange despatch and others assigned duties.
• IMPORT DEPT
• FCL SEA IMPORT CLEARANCE :
• After received bill of Lading , commercial invoice , packing list from customer will start clearance process.
• Send LOA to carrier / delivery agent ( who serve us NOA )
• After received NOA (notice of arrival ), ask back office prepare payments to carrier/agent.
• Get GST sheet and permit from permit team with docs provide : NOA, BL,commercial invoice, packing list.
• Back office generate payment voucher and provide payment slip.(bank details email by account)
• Send payment inform email to party who serve us NOA to release portnet to transporter.
• Send email for GST sheet and permit to customer.
• Send email for trucking order to haulier.
• Save permit docs at system.
• Monitor shipment ETA arrival time via portnet and double check with party who serve us NOA ETA dates then inform customer if have changes.
• Monitor permit expiry date and extend before 2 days of permit due.
• Extend permit until shipment arrive at destination and release to Haulier or transferring.
• If almost expired in 1 or 2 days after shipment arrive at destination for release , check with haulier permission for extend permit.
• After haulier pick up shipment and send it to received location like warehouse then will send us invoice charges.
• We will make payment pay behalf of customer to haulier and then bill it back to customer.
• Prepare documents that for billing to customer.
• EXPORT DEPT
• Liaise with co-loaders and carriers book LCL/FCL to fulfill customer requirement and followed by quotation price.
• Liaise and settle customer issues with haulier/transporter/carriers .
• Apply permit / insurance based on customer requirements.
• Filling in and apply DG (PM4) form and get DG approved from Co-loaders /carrier's.
• Arrange and delivered DG sticker based on IMCO and DG level.
• Arrange for fumigation for wooden pallet for which was export to selected country if needed.
• Arrange send seal to customer if needed.
• Update customer everyday status of vessel ETA brought forward or delay at Portnet.
• Prepare Bill of Lading on SOB date of vessel day or next day .
• Prepare invoice charges followed by quotation.
• After vessel sailed, prepare BL , invoice, permit, insurance, fumigation and send to customer.

•  Store admin ( 2019.8 - 2020.2).
• Duties include system relocation from mechanic and store location to selected location.
• Preparing on mobile mechanic daily spare part request (mobile job).
• Daily preparing reserved spare part for bike, checking on spare part ordering status for customer quotation and
• inform workshop about spare part status.
• Attending to serve in-house mechanic spare part request.
• Daily checking on supplier acknowledgment slip of PO status.
• Daily checking new battery stock status for top up/order,battery acid top up, battery charging.
• Daily checking, used/spoilt battery charging and do battery test on used/spoilt battery for keep as second hand stock.
• Daily taking and settle of store petty cash.
• Daily top up of spare part include engine oil, gear oil, fork oil, chain, tires and so on.
• Checking spare part availability with supplier.

 Admin assistance cum customer service ( 2015.4 - 2019.7).

• Duties include cashier, open invoicing of all department in-house sales and also temporary receipt for ordering from customer to collect deposit etc.
• Submit daily monies collection report include Nets, Visa, cash settlement etc.
• Do daily counter cashier petty cash closing and submit to director.
• • Back up of marketing department salesman to attend marketing department walk-in customer.
• Checking motorcycle accessories status availability with branches.
• Attend marketing department customer phone call enquiry of motorcycle accessories.
• Admin paper work scanning like supplier invoice, workshop job card, despatch job card and so on.
• Complete other admin duties that assigned by managers.
• Attend overall walk-in customer queries and help to inform selected department or person to attend.
• Customer phone call pick up and transfer call to selected department.
• Maintain counter and customer area cleanest.
• Duties include all workshop, leasing and insurance department customer bike collections.