Lim Xin Yi
Singapore
Summary
Knowledgeable about sales, operations, and personnel management. Focused on optimizing operations and motivating employees while establishing processes according to policies. Proven ability to drive strategic initiatives and enhance operational efficiency while maintaining strong focus on team collaboration and achieving results. Highly reliable and adaptable, known for strategic planning and collaborations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operation Senior Executive
AMOS International (S) Pte Ltd
05.2023 - Current
- Coordinating activities within Operation inclusive of Warehouse, Logistics, Shipping and Supply Boat team
- Implementation WMS into SAP solutions
- Provide guidance in operational functions with the objective to achieve the set deliverable and to strive for continuous improvements
- Close working and supporting of senior leaders to align transformation efforts with business objectives, providing strategic insights and recommendations
- Communicating of plans to ensure seamless transformation, keeping all stakeholders and members informed and engaged
- Facilitate workshops, meetings, and discussions to engage stakeholders in problem-solving and decision-making
- Executing of change management
- Managing and planning of resources including activities and expenses
- Coordinating with internal departments and stakeholders to collect data and information for analysis and decision-making
- Reviewed operations processes and frameworks to achieve continual operation supporting both internal business units and on-time delivery
- Implementation and addressing of lean processes ensuring collaboration and continuation
- Standardization of Operation processes
- Manage and setting appropriate KPIs to meet targets
- Overseeing operation including warehousing, supply and distribution
- Liaise with suppliers and vendors
Marine Spares Co-ordinator
Wilhelmsen Port Services (S) Pte Ltd
01.2022 - 05.2023
- Coordinate all activities relating to ship spares and stores received (via air and sea), on behalf of principals, for their vessels, as well as items returned from vessels for repairs etc., which are subsequently forwarded to another destination or held in Singapore until the vessel’s next call
- Coordinating between operation, agent, vendors and suppliers
- Attend to call, email from overseas offices & agent rates enquiries
- Monitor and coordinate shipments (arrival date, time, short landed, survey cargo)
- Receiving and documenting of incomings shipments (spares)
- Handling of documentation for efficient of all import/export activities
- Analyse to establish and maintain effective and relevant export/import activities and overall operating functions
- Use initiative to develop effective and constructive solutions to challenges and obstacles in activity and procedures
- Monitor, record and report on activities, results and recommendations relating to import/export activities
- Manage and liaise with stock control, warehousing for import/export activities on behalf of Customers (Catering mainly to Ship’s parts / Oil & Gas customers)
- Prepare and submit relevant administration in a timely and accurate manner, e.g., Inventory report, shipping schedules, documents, declaring permit, arrange
- Pack, preparation of documentations (CIPL & etc) for shipments
- Assisting and supporting agents alongside while coordinating with vendors/supplier
- Achievements
- Implementation and introducing of new processes to operation team
- Setting up Marine Ship Spares team, understanding and working along with internal parties to implement process optimization
Inventory Controller
Wilhelmsen Ship Services (S) Pte Ltd
07.2019 - 12.2021
- Work with Global Inventory Planner to optimize, update, implement inventory control procedures by aligning with company standards
- Overall responsibility for inventory performance for the local site
- Oversee inventory management to ensure accuracy in inventory level against system and physical
- Responsible for incoming goods replenishment plans and monitoring to shipment arrivals
- Perform system inventory adjustments (e.g., stock requisitions and adjustments) to maintain accuracy and standardization
- Conduct regular stock checks, identify discrepancies, quality and escalate issues to relevant stakeholders when necessary
- Responsible for the stock transfers (Internal Order) between Singapore and SEA sites
- Coordinate with warehouse personnel regards to product storage
- Internal transfers/reshuffling between sites to be controlled and booked into the system correctly
- Responding to stock inquiries, quotations and orders from CS
- Conducting of Cyclic and Annual stock Count- Plan, organize, carry out and evaluate physical stock count
- Reporting of stock accountability
- Follow SOPs and tabulating best practices on system transactions
- Assist Manager with project implementations
- Achievements
- Minimize stocks discrepancies, with more than3000s types of products stored in warehouse
- Achieve2 consecutive years of Internal Warehouse Audit highest score “Blue Belt” in2020-2021 across WSS global offices
- Coordinate annual stock-taking during Covid period
- Primary person to coordinate and liaise between warehouse, inventory and operation during pandemic
- Assisted in the transition/ setting up of warehouse after expansion renovation
- Workplace Safety and Health (WSH) Committee
Senior Logistics Coordinator-Implant
DHL Global Forwarding (S) Pte Ltd
01.2018 - 06.2019
- Accepting of orders (from local & oversea office) to process
- Customer management, acting as first point of contact, regards to shipments, claims, service and supports
- Shipment coordination
- Manage the preparation and organization of all essential shipping documents such as bills of lading, invoices, packing lists, and certificates of origin, ensuring compliance with legal and regulatory requirements
- Collaboration with forwarders and service providers to ensure timely and accurate delivery schedules, coordinate shipments and resolve potential issues that may arise in transits
- Managing and handling of customer inquiries
- Respond and resolve shipment inquiries
- Reviewing of reports and send them to customer
- Working closely with operations and other departments for smooth handling of shipments, providing continuous support and updates
- Coordinating and verity of invoice for billing processing
- Achievements
- Understand customer requirements and meet them on time and within budget
Temporary Admin Assistant
Cycle & Carriage Industries Pte Ltd
11.2016 - 01.2017
- Calling Customer; updating them of their claim status
- Preparing letters to insurance companies informing them of successful claims
- Sending out new claims
- Follow up on direct settlement cases with insurance company
- Filing and updating of cases
- Data entry
- Ad hoc duties assigned by supervisor
Temporary Customer Service Assistance
Sephora (Luxola) PTE LTD
05.2016 - 06.2016
- Handling general customer enquiries
- Documentation and consolidating of information
- Replying of emails
- Data entry
- Administration duties
- Liaise with teams
- Ad-hoc responsibilities assigned by supervisor
- Learned how to use Zendesk customer service software
Education
Bachelor of Business - Logistic & Supply Chain Management
SIM-RMIT University
11.2017
Diploma - Mechatronics Engineering, Automation
Nanyang Polytechnic
02.2014
GCE 'O' level - undefined
Yuhua Secondary School
12.2010
Skills
- Fluent in both spoken and written English and Mandarin
- Software & Skills
- QES (ISO9001, ISO14001 & ISO45001) Internal Auditor Course
- WMS- Warehouse Management System
- SAP- PP & HANA
- Proficient in Microsoft Office, Programming Software
- Trained in Basic Java, C and web development
- Knowledge of building database systems using Microsoft Access
- Zendesk Customer Service Software
- Communication Skills
- Good experiences with assisting customer/tenant with support and enquiries
- Excellent written and verbal communication skill
- Thrive in a team environment and works well with others
- Enjoyed working as a team member as well as independently
- Operations management
- Staff management
- Teamwork and collaboration
- Cross-functional team coordination
References
Joseph, Chua, Operations Manager, Singapore, 98890967, Wilhelmsen Ships Service (S) Pte Ltd
Awards
Bronze Award in National Youth Achievement Award (NYAA)
Certification
- Integrated Management System Internal Audior Courise(ISO 9001:2015, 14002:2015, 45001:2018)-DNV [Det Norske Veritas] - 2025
Languages
English
Chinese (Mandarin)
Timeline
Operation Senior Executive
AMOS International (S) Pte Ltd
05.2023 - Current
Marine Spares Co-ordinator
Wilhelmsen Port Services (S) Pte Ltd
01.2022 - 05.2023
Inventory Controller
Wilhelmsen Ship Services (S) Pte Ltd
07.2019 - 12.2021
Senior Logistics Coordinator-Implant
DHL Global Forwarding (S) Pte Ltd
01.2018 - 06.2019
Temporary Admin Assistant
Cycle & Carriage Industries Pte Ltd
11.2016 - 01.2017
Temporary Customer Service Assistance
Sephora (Luxola) PTE LTD
05.2016 - 06.2016
Diploma - Mechatronics Engineering, Automation
Nanyang Polytechnic
GCE 'O' level - undefined
Yuhua Secondary School
- Integrated Management System Internal Audior Courise(ISO 9001:2015, 14002:2015, 45001:2018)-DNV [Det Norske Veritas] - 2025
Bachelor of Business - Logistic & Supply Chain Management
SIM-RMIT University
Similar Profiles
Chua Miao Wei - ReginaChua Miao Wei - Regina
Senior Executive, Customer Service at AMOS International (S) Pte. Ltd.Senior Executive, Customer Service at AMOS International (S) Pte. Ltd.
Eric HaakEric Haak
DevOps/Program Specialist at SDevOps/Program Specialist at S
Alourdes ValmyrAlourdes Valmyr
RN Floor Nurse at SRN Floor Nurse at S