LIM SHEN NAN

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• Cultivated strong client relationships, enhancing customer satisfaction and retention.
• Drove initiatives to streamline processes, improving response time for client inquiries and requests.
• Led quarterly business reviews with key clients, presenting insights and strategies for ongoing success.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Focus industry Semiconductor/Aerospace/Ecommerce
• Revenue +3& grow in year 2023/ $3.2mill portfolio
• Revenue +5% grow in year 2024 $3.4mill portfolio
• Target 4 new accounts opening monthly and Developing existing account
• Contract pricing negotiation
• Award pricing Sales person of Quarter in 2023/2024

• Responsible to achieve sales target and increase company market share
• Actively reach out new prospect and secure potential new clients
• Develop and nurture strong client contacts and positive relationship with clients
• Ensure successful sales retention and build strong relationship with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customer

• Cover Nationwide
• Manage and develop large accounts from mid-market
• Win a targeted amount of new customer in assigned territory
• Main objective is to Increase their compliance to maximize revenue
• Implementation of global contract and coordinate with international account manager
• Slide presentation to targeted prospect
• Quarterly account development plan to discuss missing opportunity
• Offering sales proposal to close deal within short period time
• Identify key areas for growth and develop strategic action plans to increase profit and margin
• Responsible and focus on achieving turnover and margin development according to sales target assigned
• Specialize in serving MNC company/IT company/Cleaning company/Construction Company/Logistic Company
• Major clients from Qualcomm Global/Team Build Engineering/CKR Contract Services/ChewTham Maintenance/800super waste management/Kerry Logistic/Acer Singapore/HockHua Tonic/VF Brands
• Hunting Role/Farming Role

• Door to door cold calling hunting new prospect
• Handling existing customer in SMB field
• Sales penetration to sustain business growth
• Strong multichannel communication with customer via phone call, email and WhatsApp
• Deliver product knowledge, promotion items or incentive when is necessary
• Liaising with back end team team like logistic, customer service and finance for administrative purpose
• Update daily sales report assigned by area sales manager
• Strategize and develop territory sales with the team

• Coordinating order between supplier and customer
• Providing strong sales support to hit overall individual and team KPI
• Data entry assignment to achieve