Experienced with software testing and quality assurance methodologies. Utilizes test automation tools to streamline processes and improve efficiency. Track record of identifying and resolving defects to ensure high-quality software releases.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Automation Software Quality Engineer
Housing & Development Board
04.2024 - Current
Design and implement comprehensive test strategies, test plans, test cases to ensure the quality and reliability of software product
Conducted manual and automated testing of web applications to ensure quality throughout the software development lifecycle
Reproduced, reported and tracked software bugs and issues throughout the development process
Develop, design and execute automated E2E regression test suites using TOSCA
Provide guidance and support to projects aimed at enhancing the software quality to their systems
Review, continuously refine and optimise the software testing process by identifying areas for improvement in testing practices
As part of TCOE, collaborate with different vendors to do internal assessment and identify key area to improve the gap
Participate CCA to organise health talk event, Festival celebration, Internal department Town-hall
Senior Quality Engineer
SPH Media
12.2021 - 08.2023
Conducted manual and automated testing of web and mobile applications to ensure quality throughout the software development lifecycle
Reproduced, reported and tracked software bugs and issues throughout the development process
Create detailed and well-structured test scenarios and test cases using qTest & GoogleSheet
Executing integration, regression, sanity and incremental tests to ensure the viability of changes made to application's codes
Working across teams for the development of scripts for new features, enhancements and bug fixes to ensure that all requirements are tested before deployed or released to the production
Participated in daily stand-up meetings with cross-functional teams to coordinate efforts across multiple projects within the organization
Create test case based on user stories, Functional Spec, Figma design, Solution Specification Document SSD and business requirement
Lead scratch project by participate user review meeting, user requirement gathering workshop etc and work closely with project manger, product owner, Business Analyse and other head/lead in the agile cycle
Automation Test Analyst
Pactera Technology International Ltd
02.2019 - 10.2021
Design, implemented and execute TOSCA automation script
Assist in collaborating work across disciplines within the internal/external development team to help drive project to completion
Assist with process improvement and compliance to successfully and consistently deliver high-quality software products and services on a timely basis
Execute System integration Test, Regression Test and User Acceptance Test in challenging environment
Explore potential issue or defect in different module and create JIRA tickets, and assign test case to teammate accordingly
Interact with a team of both on and offshore test analysts, product managers, developers within the scrum, as well as across scrums
Application Developer
Worldline IT and Payment Services
08.2015 - 02.2019
Analyze code for compiling, integration, system testing, troubleshooting and debugging
Revamp and enhance Card link Product using COBOL and CICS
Develop new application for Graphics User Interfaces (GUI) using Java, JavaScript, Struct2, HTML and CSS by calling Business Logic from Cobol Mainframes
Station at client side (UOB Bank) to assist on system implementation
Prepare and update technical documentation, functional and implementation guide, user manual and data processing manual
System Administrator
Asia Specialty Products Pte Ltd
08.2013 - 07.2015
Delivery second level IT supports to end-user in different company branches and regions
Ensure all the IT operations is working well, which are mail and file server, printer, wireless Internet, Epicor system
Maintenance of company official website and online quiz in multi-language
Responsible on inventory tracking of all relate company IT assets and ensure timely report of all asset movement
Responsible to purchase IT device and miscellaneous
Experienced of office relocation, in-charged of all related to IT such as network migration, design of floor-plan and liaise with different contractor , purchase and budget new IT equipment, shift server and all IT Inventory liaise with mover
Education
Bachelor Degree of Information Technology (HONS) - General Information Technology
Asia Pacific University (APU)
Malaysia
11.2012
Skills
JIRA Management
Test case design
Manual testing
Test automation frameworks
Certification
2024 ASTQB- ISTQB Certified Tester Foundation Level Agile Tester
Tricentis Tosca Automation Specialist Level 1 and 2
Tricentis Tosca Test Design Specialist Level 1 and 2
Tricentis Tosca Query Language
2018 ISTQB Foundation Level
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Chinese (Cantonese)
Upper intermediate (B2)
Malay
Intermediate (B1)
Timeline
Automation Software Quality Engineer
Housing & Development Board
04.2024 - Current
Senior Quality Engineer
SPH Media
12.2021 - 08.2023
Automation Test Analyst
Pactera Technology International Ltd
02.2019 - 10.2021
Application Developer
Worldline IT and Payment Services
08.2015 - 02.2019
System Administrator
Asia Specialty Products Pte Ltd
08.2013 - 07.2015
Bachelor Degree of Information Technology (HONS) - General Information Technology