Lim Meow Qing
Singapore
Overview
11
11
years of professional experience
Work History
Bartender ( Captain )
No.5 Cocktail Bar
05.2023 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Monthly stocktake
- Daily inventory
Barista
So France
03.2022 - 04.2023
- Maintained a clean and organized work place
- Used POS system to accurately enter orders and process payments.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Retail Assistant
Little farms
Singapore
10.2018 - Current
- My job scope
- Cashiering
- Topping up stocks
- Paper work such as write off / excel time schedule
- Check for stocks
- Customer service ( engaging to their needs, reserved items )
Waitress
Kanshoku
Singapore
11.2020 - 12.2020
- Cashier
- Serve food to customer
- Take orders
Retail assistant
Food folks
Singapore
11.2020 - 11.2020
- Cashier
- Top up stocks
- Communicate with customer to boost up the sale
- Tidy the shop
Service Crew
Nine Fresh
Singapore
09.2016 - 07.2018
- Mainly in charge of the store at evening shift
- Cashiering
- Cooking ( pearls, making teas, taro/sweet potatoes balls )
- Ordering stocks
- In charge of payroll
- Monthly invoices
- Incharge of promotion items list down by boss
- Planning schedule for co worker
Waitress
Singapore Yacht Club ( Wharf restaurant )
Singapore
01.2014 - 01.2016
- My job scope mainly
- Taking orders
- Serving food to the customer
- Communicate with customer
Service Crew
Pick me up cafe
Singapore
09.2015 - 12.2015
- My job scope
- Cashiering
- Scooping ice cream
- Making batter for pancakes
- Ordering for next day stocks
Education
Nitec Certification - Product design
ITE College Central
Singapore01.2016
N Level Certification - undefined
Pei Hwa Secondary School
Singapore01.2014
PSLE - undefined
North Spring Primary School
Singapore01.2010
Skills
- Software skills
- Communication
- Retail and merchandising
Timeline
Bartender ( Captain )
No.5 Cocktail Bar
05.2023 - Current
Barista
So France
03.2022 - 04.2023
Waitress
Kanshoku
11.2020 - 12.2020
Retail assistant
Food folks
11.2020 - 11.2020
Retail Assistant
Little farms
10.2018 - Current
Service Crew
Nine Fresh
09.2016 - 07.2018
Service Crew
Pick me up cafe
09.2015 - 12.2015
Waitress
Singapore Yacht Club ( Wharf restaurant )
01.2014 - 01.2016
Nitec Certification - Product design
ITE College Central
N Level Certification - undefined
Pei Hwa Secondary School
PSLE - undefined
North Spring Primary School