Microsoft word
Lim Joey
Cake Decorator
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
13
13
Certifications
2
2
Languages
Work History
Entry Cake Decorator
Charlotte Grace Cakeshop
06.2022 - 06.2025
- Coordinated services under supervision of lead baker.
- Precisely arranged display cases throughout workday to highlight finished products.
- Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
- Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Maintained clean and organized work area, ensuring compliance with health and safety standards.
- Managed material inventory and ordered new materials when needed.
- Updated inventory records regularly, ensuring that all necessary supplies were available for efficient workflow operation.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
Entry Cake Decorator
Bob The Baker Boy
04.2021 - 05.2022
- Coordinated services under supervision of lead baker.
- Updated inventory records regularly, ensuring that all necessary supplies were available for efficient workflow operation.
- Increased repeat business by consistently delivering cakes that exceeded customer expectations.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Contributed to positive working environment by offering support and guidance to new team members.
- Prepared fillings and frostings for cakes and other dessert specialties.
- Processed customer orders and payment transactions.
- Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Ensured all decorated cakes met bakery's high standards for both appearance and taste.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Cake Baker Intern (Intern/Full Time)
Bob The Baker Boy
03.2020 - 03.2021
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Produced consistently high-quality baked goods for customers.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Maintained accurate inventory of baking supplies and ingredients.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Enhanced bakery's reputation for quality by consistently producing high-standard baked goods.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Initiated customer feedback system to gather insights on product preferences and areas for improvement.
- Followed food safety standards when handling ingredients.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared frostings and other toppings for cakes and pastries.
- Decorated cakes, cupcakes and other pastries according to customer requests.
Pastry Cook (Kitchen Traineeship/Full Time)
Regent Singapore
07.2018 - 02.2020
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production areas.
- Oversaw pastry coolers and storage areas to monitor ingredient and supply inventory levels.
- Utilized pastry blenders, wire whisks and sifters to combine measured ingredients into bowls.
- Scaled out and mixed ingredients according to recipes and procedures.
- Maintained clean and organized work environment, ensuring compliance with health and safety standards.
- Ensure pastries and cakes are arranged on the buffet display before operating time.
Pastry Cook (Kitchen Part Time)
Intercontinental Singapore
09.2017 - 03.2018
- Follow instructions given by the pastry chef.
- Help to replenish the desserts on the buffet table at the club lounge.
- Prepare and collect items for high tea service.
- Helping out during christmas service and packing of log cakes for guests.
Service (Intern)
The Lobby Lounge Intercontinental Singapore
09.2017 - 03.2018
- Demonstrated adaptability by quickly learning new tasks and systems when assigned additional responsibilities during peak periods or staff shortages.
- Take guests' orders correctly, and key them in the POS system.
- Serve food to guests.
- Introduce food menu items to guests, and recommend accordingly.
- Being aware of long-stay and regular guests, and knowing their needs and dietary requirements.
- Able to process payment settlements for guests, such as credit cards and cash payments.
-
Waitress (Part Time)
Shabu Tontei (RE&S)
03.2016 - 06.2017
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Buffet Service Chef (Part Time) F1 Race
Ritz Carlton Singapore
09.2016 - 09.2016
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Collaborated with front-of-house staff to ensure seamless service, addressing and resolving any issues promptly.
- Serve food to guests waiting in line
- Keep the workstation clean and sanitized.
- Ensure proper handling of food served.
Technical Officer (Full Time) ITE
(ITE) College West
05.2014 - 11.2014
- Assist lecturers in school with paperwork.
- Ensure that the ingredients for the classes are available.
- Assist lecturers in class to conduct lessons.
- Assist the lecturer during lunch and dinner service operations.
Service Staff, Cook (Part Time)
Pepper Lunch Express(SFBI)
11.2011 - 12.2012
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Communicated closely with servers to fully understand special orders for customers.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Buffet Service Chef (Part Time) F1 Race
Shangri-La Hotel Singapore
09.2012 - 09.2012
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Collaborated with front-of-house staff to ensure seamless service, addressing and resolving any issues promptly.
- Serve food to guests waiting in line
- Keep the workstation clean and sanitized.
- Ensure proper handling of food served.
Education
No Degree - WSQ Specialist Diploma in Culinary Management
Asian Culinary Institute
Singapore, Singapore 04.2001 -
No Degree - WSQ Specialist Diploma in Culinary Management
Asian Culinary Institute
Singapore 04.2001 -
No Degree - Asian Culinary Arts
Institute Technical Education (ITE) College West
04.2001 -
No Degree - Korean Cuisine
Woosong University, Daejeon (South Korea)
South Korea 04.2001 -
Skills
Food safety
Visual merchandising
Strong communication skills
Food handling safety
Cake decoration
Baking equipment
Continuous learning and adaptation
Food safety compliance
Software
Microsoft Excel
Microsoft PPT
Microsoft Teams
Certification
Follow Food and Beverage Safety and Hygiene Policies and Procedures
Timeline
Entry Cake Decorator
Charlotte Grace Cakeshop
06.2022 - 06.2025
Follow Food and Beverage Safety and Hygiene Policies and Procedures
03-2022
Entry Cake Decorator
Bob The Baker Boy
04.2021 - 05.2022
Cake Baker Intern (Intern/Full Time)
Bob The Baker Boy
03.2020 - 03.2021
Specialist Diploma In Culinary Management
05-2019
Perform Culinary Application and Techniques
05-2019
Apply Procurement Management and Inventory Control
04-2019
Plan And Develop Menu
12-2018
Apply Food Service Operations Management
10-2018
Pastry Cook (Kitchen Traineeship/Full Time)
Regent Singapore
07.2018 - 02.2020
Diploma in Restaurant In Culinary Operations
04-2018
Pastry Cook (Kitchen Part Time)
Intercontinental Singapore
09.2017 - 03.2018
Service (Intern)
The Lobby Lounge Intercontinental Singapore
09.2017 - 03.2018
Buffet Service Chef (Part Time) F1 Race
Ritz Carlton Singapore
09.2016 - 09.2016
Waitress (Part Time)
Shabu Tontei (RE&S)
03.2016 - 06.2017
Follow Food and Beverage Safety and Hygiene Policies and Procedures
08-2015
Technical Officer (Full Time) ITE
(ITE) College West
05.2014 - 11.2014
Nitec Asian Culinary Arts
04-2014
Buffet Service Chef (Part Time) F1 Race
Shangri-La Hotel Singapore
09.2012 - 09.2012
Follow Food and Beverage Safety and Hygiene Policies and Procedures
08-2012
O level
12-2011
Service Staff, Cook (Part Time)
Pepper Lunch Express(SFBI)
11.2011 - 12.2012
N Level
12-2010
PSLE
12-2006
No Degree - WSQ Specialist Diploma in Culinary Management
Asian Culinary Institute
04.2001 -
No Degree - WSQ Specialist Diploma in Culinary Management
Asian Culinary Institute
04.2001 -
No Degree - Asian Culinary Arts
Institute Technical Education (ITE) College West
04.2001 -
No Degree - Korean Cuisine
Woosong University, Daejeon (South Korea)
04.2001 -
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