Lim Jin An
Singapore
Summary
Friendly and customer-oriented service professional with experience in F&B operations. Skilled in delivering attentive service, maintaining high cleanliness standards, and ensuring a positive guest experience.
Overview
8
8
years of professional experience
Work History
Supervisor
Nayana Plus Korean restaurant
03.2023 - 03.2025
- Responsible for overseeing daily restaurant operations, ensuring smooth service flow and high customer satisfaction.
- Leads and supervises service staff, manages shift schedules, and coordinates closely with the kitchen to deliver quality dining experiences.
- Handles customer inquiries and complaints professionally, trains new team members and supports management in meeting sales and service goals.
Waiter & Assistant Chef
Jack's Place Restaurant
01.2021 - 12.2022
- Provide attentive table service by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience.
- Maintains cleanliness of the dining area and addresses customer needs promptly.
- Supports the head chef in food preparation, cooking, and plating.
- Assists in maintaining kitchen cleanliness, managing ingredients, and ensuring food safety.
Waiter & assistant chef
Double Durians Restaurant
01.2019 - 12.2020
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Front Office Trainee (Receptionist)
Meritz hotel Miri Sarawak
03.2017 - 12.2017
- Enhanced guest satisfaction by providing exceptional front desk service and addressing inquiries promptly.
- Handled challenging situations effectively, resolving guest complaints in a professional manner.
- Assisted in the planning and execution of special events, ensuring that guests received a memorable experience during their stay.
- Maintained accurate records of guest reservations, payments, and special requests for improved organization and communication among team members.
- Received packages and mail at front desk and dispersed to correct employees.
Education
High School - SPM, GCE O-Level
12.2016
Skills
- Customer Service
- Communication Skills
- Ingredient management
- High volume dining
- Time Management
- Team collaboration
- Multitasking
- Hygiene standards
Languages
English
Mandarin
Malay
Experience Years
7
Personal Information
- Age: 26
- Gender: Male
- Born : 1999 June 24
Timeline
Supervisor
Nayana Plus Korean restaurant
03.2023 - 03.2025
Waiter & Assistant Chef
Jack's Place Restaurant
01.2021 - 12.2022
Waiter & assistant chef
Double Durians Restaurant
01.2019 - 12.2020
Front Office Trainee (Receptionist)
Meritz hotel Miri Sarawak
03.2017 - 12.2017