Lim Hong Wee, Lucas

• Maximized sales revenue by consistently meeting and exceeding monthly sales targets.
• Built relationships with customers and community to establish long-term business growth.
• Managed accounts to retain existing relationships and grow share of business.
• Conducted thorough market research to identify new business opportunities, expanding the company''s client base.
• Implemented effective sales strategies to boost sales in targeted international markets.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

• Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Implemented visual merchandising techniques to attract customers and drive sales, leading to improved store performance.
• Negotiated with suppliers to secure better pricing, enhancing profit margins.

• Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
• Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
• Coordinated merchandising displays, signage and sales enablement.
• Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
• Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
• Mentored new sales associates to contribute to store's positive culture.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.

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• Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Achieved or exceeded company-defined sales quotas.