PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Personal Information

LIM EN XIAN

Koufu - Pang Pang Kopi
2
Languages
1
Certification
3
years of professional experience

Results-oriented F&B management professional with over 2 years of experience in outlet operations and team supervision. Proven expertise in staff training, inventory management, and operational efficiency, achieved through leading teams and participating in the opening of new outlets. Seeking a Foodcourt Manager position to leverage skills in enhancing business performance and maintaining high service standards.

Work History

Management Associate / Supervisor

1 Year
Koufu - Pang Pang Kopi | 08.2025 - 08.2026
  • Managed daily F&B outlet operations to ensure smooth and efficient workflow.
  • Supervised approximately five staff per outlet and worked with different teams across multiple outlets.
  • Monitored daily sales performance and supported the team in achieving sales targets.
  • Monitored daily sales performance, enabling team to meet sales targets.
  • Managed inventory and stock ordering, ensuring product availability for uninterrupted service.
  • Participated in the opening of two new outlets, including staff training, SOP training, stock ordering, outlet setup, opening preparation and staff scheduling.
  • Managed inventory and stock ordering to ensure sufficient product availability.
  • Maintained food quality, cleanliness, hygiene and overall outlet standards.
  • Assisted with outlet setup and pre-opening preparation for new outlets.
  • Collaborated with management and outlet teams to enhance operational efficiency and elevate customer experience.

Management Trainee

1 Year 2 Months
Toastbox | 07.2023 - 09.2024
  • Received comprehensive training in F&B outlet operations and management.
  • Coordinated daily outlet operations to ensure smooth workflow within the team.
  • Facilitated customer service interactions while upholding company service standards.
  • Assisted with sales monitoring and daily operational activities.
  • Supported inventory management, stock control and product availability.
  • Managed staff scheduling and manpower coordination to optimize team efficiency.
  • Supported staff training and ensured employees followed company SOPs and operational procedures.
  • Developed practical experience in F&B operations, customer service and team coordination.

Education

Bachelor of Business Administration (Honours) - Banking and Finance

Multimedia University | 03-2023

Skills

F&B Operations
Sales Performance Management
Inventory & Stock Management
Staff Scheduling & Manpower Planning
New Outlet Opening
Outlet Setup & Pre-opening Preparation
SOP Implementation
Staff Training & Development
Team Management
Food Safety & Hygiene
Customer Service
POS System

Certification

WSQ Food Safety Course - Level 3

LANGUAGES

Chinese
English

Timeline

Management Associate / Supervisor

Koufu - Pang Pang Kopi
08.2025 - 08.2026Read More

Management Trainee

Toastbox
07.2023 - 09.2024Read More

Multimedia University

Bachelor of Business Administration (Honours) from Banking and Finance
Read More

Personal Information

Title: F&B OPERATIONS |FOODCOURT MANAGEMENT

LIM EN XIAN