Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LILIAN HOH KHOO LI LIN

Summary

Proven Billing Administrator with a track record of resolving billing discrepancies and enhancing customer satisfaction at TTS Copier International Pte Ltd. Expert in billing software and systems, with a knack for problem-solving and data entry. Demonstrated ability to improve product quality and operational efficiency, showcasing computer proficiency and a results-driven approach.

Overview

10
10
years of professional experience

Work History

Billing Administrator

TTS COPIER INTERNATIONAL PTE LTD
11.2021 - Current
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Need answer call.
  • Provided direct customer service and support for [Number] commercial clients. (Sometime need support to Customer Service Side)

QC Inspector

TECHNOPROBE ASIA PTE LTD
09.2020 - 11.2021
  • Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
  • Inspected products, components, and materials for defects and compliance with tolerance standards.
  • Improved product quality by conducting thorough inspections and identifying nonconformances.
  • Documented findings and generated reports with data and recommendations.

OPERATOR ASISTANCE MAINTENCANCE

SEAGTE SINGAPORE INTERNATINAL HEADQUARTERS PTE LTD
SINGAPORE
03.2018 - 03.2021
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Performed inspections and routine maintenance on equipment.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.

HOE MI TRADING

CLERK
KL
12.2013 - 02.2018
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

Education

High School Diploma -

SMK PUTERI TITIWANGSA
TITIWANGSA KUALA LUMPUR
10.2013

Skills

  • Invoice Processing

  • Billing Software Proficiency

  • Billing systems and software

  • Invoicing proficiency

  • Problem-solving abilities

  • Data Entry

  • Computer Proficiency

  • Scheduling

Languages

Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
Malay
Upper intermediate (B2)
English
Upper intermediate (B2)

Timeline

Billing Administrator

TTS COPIER INTERNATIONAL PTE LTD
11.2021 - Current

QC Inspector

TECHNOPROBE ASIA PTE LTD
09.2020 - 11.2021

OPERATOR ASISTANCE MAINTENCANCE

SEAGTE SINGAPORE INTERNATINAL HEADQUARTERS PTE LTD
03.2018 - 03.2021

HOE MI TRADING

CLERK
12.2013 - 02.2018

High School Diploma -

SMK PUTERI TITIWANGSA
LILIAN HOH KHOO LI LIN