LIKHERN CHEONG

• Identified interest in customers by explaining products and services and initiating conversations.
• Recommended specific product options to meet customer needs.
• Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
• Developed and presented valuable sales presentations to potential customers.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Ensure the goods deliver to customer in perfect condition
• Doing some paperwork to reduce the burden of customer services

Services

• Gained knowledge of company policies, protocols and processes.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
• Handled day-to-day customer questions in restaurant.
• communication issues, and conflicts.
• Greeted guests warmly to foster welcoming environment.
• Coordinated kitchen activities with front-of-house staff for seamless and service.
• Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.

Chef

• Placed orders to restock items before supplies ran out.
• Maintained well-organized mise en place to keep work consistent.
• Interacted with guests to obtain feedback on product quality and service levels.