To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Administrative Coordinator
HIAP HENG AUTO PTE LTD
04.2017 - 03.2024
Streamlined office operations by implementing efficient administrative processes and procedures.
Enhanced communication between departments with timely and accurate preparation of reports and documents.
Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
Developed strong working relationships with vendors, negotiating favorable contract terms while ensuring timely delivery of goods or services.
Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Maintained office calendars to track important dates and deadlines.
Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
Worked closely with others to accomplish timely invoicing and accounts receivables.
Monitored and directed incoming mail and prepared outgoing mail.
Collaborated in timely processing of billing and accounts receivables.
Created and maintained detailed records of office expenses to accurately predict future budget requirements.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Improved office operations by automating client correspondence, record tracking and data communications.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
Administrative Assistant
Shell Auto Service
02.2003 - 03.2017
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Created and maintained databases to track and record customer data.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
No Degree - NTC 2
JURONG ITE
Boon Lay, Null, Singapore
12.1982
Skills
Office Administration
Travel administration
Office inventory management
Microsoft Excel
Filing
Telephone Etiquette
Data Entry
Appointment Scheduling
Bookkeeping
Expense Tracking
Vendor Management
File Organization
Support Services
Interpersonal Skills
Self Motivation
Customer Service
Timeline
Administrative Coordinator
HIAP HENG AUTO PTE LTD
04.2017 - 03.2024
Administrative Assistant
Shell Auto Service
02.2003 - 03.2017
No Degree - NTC 2
JURONG ITE
Similar Profiles
NAGANATHAN PRABUNAGANATHAN PRABU
WSH COORDINATOR CUM ECO at KIM SENG HENG ENGINEERING CONSTRUCTION (PTE) LTD, UNIVERSAL PTE LTDWSH COORDINATOR CUM ECO at KIM SENG HENG ENGINEERING CONSTRUCTION (PTE) LTD, UNIVERSAL PTE LTD