Lie Willeon Wijaksono
B2B Specialist
Surabaya
Summary
Proven Sales Manager with a track record of enhancing customer satisfaction and boosting sales revenue at PT. Clariant Adsorbents Indonesia. Excelled in business development and planning, coupled with exceptional verbal communication skills. Achieved consistent sales growth by fostering key relationships and strategic account management.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Sales Manager
PT. Clariant Adsorbents Indonesia
2017.03 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Area Sales Manager
PT. SMART Tbk.
2014.09 - 2017.02
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
Industrial Sales Section Head
PT. Indofood, Bogasari Division
2012.03 - 2014.08
- Improved employee engagement rates through open lines communication forums where concerns could be addressed promptly and effectively.
- Optimized workflow processes for increased efficiency, resulting in reduced turnaround times for deliverables.
- Established effective communication channels between departments, promoting collaboration and information sharing.
Technical Sales
PT. Kemiko Indonesia
2010.09 - 2011.04
- Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
- Developed strong relationships with key industry players, enhancing company reputation and market presence.
- Participated in trade shows and conferences to expand professional network and increase company visibility within the industry.
Education
Master Of Management - Healthy Living Business
Universitas Surabaya
Surabaya, Indonesia 2010.03 - 2011.12
Pharmacist - Industrial Pharmacist
Universitas Surabaya
Surabaya, Indonesia 2009.03 - 2010.03
Bachelor Of Pharmacy - Industrial Pharmacy
Universitas Surabaya
Surabaya, Indonesia 2005.08 - 2009.01
Skills
Sales Reporting
Business development and planning
Marketing strategy
Product and service sales
Positive and upbeat
Verbal and written communication
Time management
New Business Development
Account management
Languages
Indonesian
Bilingual or Proficient (C2)
English
Advanced (C1)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
Sales Manager
PT. Clariant Adsorbents Indonesia
2017.03 - Current
Area Sales Manager
PT. SMART Tbk.
2014.09 - 2017.02
Industrial Sales Section Head
PT. Indofood, Bogasari Division
2012.03 - 2014.08
Technical Sales
PT. Kemiko Indonesia
2010.09 - 2011.04
Master Of Management - Healthy Living Business
Universitas Surabaya
2010.03 - 2011.12
Pharmacist - Industrial Pharmacist
Universitas Surabaya
2009.03 - 2010.03
Bachelor Of Pharmacy - Industrial Pharmacy
Universitas Surabaya
2005.08 - 2009.01