Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Liew Yuek Yee

Summary

Dynamic and results-oriented professional with a proven track record in broadcasting and customer service, notably with Im Estilo Pte Ltd. Excelled in live hosting, leveraging exceptional communication skills and multitasking proficiency to enhance customer engagement. Skilled in Microsoft Excel and team collaboration, consistently achieving targets and driving sales growth.

Overview

6
6
years of professional experience

Work History

Live Host

Im Estilo Pte Ltd
09.2024 - Current

Live broadcast, I went to China for 15 days of training in November to learn about the background data, how to start an account , speaking skills, etc.


.Sold perfume, skin care products, daily necessities or tables and chairs


Customer Service Officer

Picco Enterprise
04.2024 - 09.2024

This is my first job at Singapore.

• Developedandimplementedacustomerservicesurveythatidentifiedcustomer service issues and allowed for quick resolution of customer complaints

• Created and maintained customer service reports that provided insights into customer service performance and customer feedback

.

Promoter

Syncmax
01.2022 - 12.2023

Part time job, promoted product under Nestle and communicate with client.

• Created promotional materials such as flyers, posters, and banners to increase customer engagement

Teacher

Little Master
09.2021 - 12.2022

Teaching three language to children aged 2until 12 . Malay, Chinese and English. And I teach phonics also. I learn be patient and understandwhat children saying and thinking.

• Usedtechnologyintheclassroomtoimprovestudentengagementandlearning outcomes

Details

Boon Lay

Singapore +6591981869 yuekyeeliew@gmail.com

Skills

Customer Service

Communication Skills

Microsoft Excel

Accounts Receivable

Sales

Phonics

Teaching

Knowledge of Finance

Automotive Industry

Leathercraft

Broadcasting

Critical Thinking

Curiosity

Languages

Malay

Chinese (Simplified) English

• Recognized and responded to students’ individual needs and learning styles

• Mentored and coached students to develop their self-confidence and motivation

Live Host

Pick A Gown
01.2019 - 05.2021

This is my first job as a Live Host. I sell wedding dress, and I learncommunicate and sales skill, remember customer hobby and givethem good service.

• Handled customer inquiries through phone, email, and live chat with professionalism and accuracy

• Captured stunning footage of a live event that was used to create an award-winning promotional video

Education

Diploma Of Mass Communication - Mass Communication

HAN XIN UNIVERSITY
Malaysia Cheras

SPM -

SMK SERI KEMBANGAN
Selangor
03.2022

Skills

  • Communicates
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Microsoft excel

Languages

English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Intermediate (B1)
Chinese (Cantonese)
Advanced (C1)

Timeline

Live Host

Im Estilo Pte Ltd
09.2024 - Current

Customer Service Officer

Picco Enterprise
04.2024 - 09.2024

Promoter

Syncmax
01.2022 - 12.2023

Teacher

Little Master
09.2021 - 12.2022

Live Host

Pick A Gown
01.2019 - 05.2021

Diploma Of Mass Communication - Mass Communication

HAN XIN UNIVERSITY

SPM -

SMK SERI KEMBANGAN
Liew Yuek Yee