Liew Chien Ling
Singapore
Overview
3
3
years of professional experience
Work History
Barista
Chatime
Malaysia, Malaysia
- Consistently offered professional, friendly and engaging service and ensured that my customers had an enjoyable experience
- Kept section clean, re-filled individual condiment containers on each table
- Guided guests through menus while demonstrating through knowledge of the food, beverages and ingredients
- Rectified guests complaints quickly and efficiently.
Assistant manager
Senjyu (Japanese restaurant)
Malaysia, Malaysia
- Consistently offered professional, friendly and engaging service and ensured that my customers had an enjoyable experience
- Kept section clean, re-filled individual condiment containers on each table
- Guided guests through menus while demonstrating through knowledge of the food, beverages and ingredients
- Rectified guests complaints quickly and efficiently
- Diligently informed kitchen staff of customer concerns, recook orders and dish availability.
Barista/Service crew
Revelry
Singapore
- Consistently offered professional, friendly and engaging service and ensured that my customers had an enjoyable experience
- Kept section clean, re-filled individual condiment containers on each table
- Guided guests through menus while demonstrating through knowledge of the food, beverages and ingredients
- Rectified guests complaints quickly and efficiently
- Diligently informed kitchen staff of customer concerns, recook orders and dish availability.
Supervisor
Kings Cart Coffee Factory
Singapore
11.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
UPSR(Primary School) -
SJK(C) Choong Wen
SPM(Seconary School) -
Sekolah Seri Suria (SSS)
SPM(Seconary School) -
SMK Bandar Baru Seri Petaling
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
Languages
Mandarin
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Cantones
Bilingual or Proficient (C2)
Personal Information
- Place of Birth: Malaysia
- Date of Birth: 11/05/96
- Gender: Female
- Nationality: Malaysia
- Marital Status: Single
Timeline
Supervisor
Kings Cart Coffee Factory
11.2021 - Current
Barista
Chatime
Assistant manager
Senjyu (Japanese restaurant)
Barista/Service crew
Revelry
UPSR(Primary School) -
SJK(C) Choong Wen
SPM(Seconary School) -
Sekolah Seri Suria (SSS)
SPM(Seconary School) -
SMK Bandar Baru Seri Petaling