Licia Chow
Summary
Proactive and detail-oriented professional with a history at The Salad Shop, excelling in exceptional customer service and quality control. Demonstrated ability to maintain high cleanliness standards and manage tasks efficiently, ensuring customer satisfaction and workplace productivity. Cultivated strong relationships with customers, enhancing guest engagement and loyalty.
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Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills
Overview
1
1
year of professional experience
Work History
Server
The Salad Shop
07.2024 - 11.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Packer
Online Stores
12.2023 - 12.2023
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Education
No Degree - Applied Food Science
ITE College East
Simei 02-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Cleanliness standards
- Supply restocking
- Quality control
Languages
English
Bilingual or Proficient (C2)
Timeline
Server
The Salad Shop
07.2024 - 11.2024
Packer
Online Stores
12.2023 - 12.2023
No Degree - Applied Food Science
ITE College East
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