Li Ching Eng
Singapore
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Marketing KOL & Operations
Haach Lifestyle HMH Pte Ltd
2023.09 - Current
- Aligned sales and marketing objectives through collaborative planning sessions, ensuring cohesive go-to-market approach that maximizes potential revenue generation opportunities.
- Improved forecasting capabilities by integrating historical data with predictive modeling techniques, allowing for more informed decision-making processes around budget allocation and resource prioritization.
- Enabled more agile marketing approach, implementing real-time analytics tools for immediate insights into campaign performance.
- Boosted sales pipeline visibility by developing comprehensive performance reports for stakeholders.
- Developed best practices in campaign management to maximize return on investment while minimizing risk.
- Played critical role in development of effective content strategy, driving brand awareness and engagement.
- Increased brand awareness by developing and executing effective influencer marketing campaigns, handling 120 influencers.
- Built relationships with other brand ambassadors and influencers to assist in social media strategy.
- Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
- Collaborated with marketing team to create and implement promotional campaigns.
Dental Clinic 2nd IC / Dental Clinic Assistant Manager
Greenlife Dental Pte Ltd / Nuffield Dental Holdings Pte Ltd
- Ensure smooth running of daily operations
- Coordinate doctor and staff schedules
- Hitting sales target. Streamlined operations and prioritized tasks, allowing sales to increase revenue by 35%
- Improve customer service level, handle patient queries and complaints professionally, and maintain positive relationship with all parties
- Promote motivation and teamwork, and support staff induction
- Collate monthly reports, monitor staff records and attendance, and maintain accurate documentation
- Oversee inventory of supplies and equipment, evaluate stock levels and manage resources effectively to control cost.
Event Planning & Organiser
LYP Event Pte Ltd
- Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
- Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
- Improved event attendance rates by implementing effective outreach strategies targeting relevant audiences.
- Created and maintained detailed event plans and budgets to comply with timelines and control costs.
Customer Service Associate
Body Wellness Pte Ltd
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Handled billing and payment issues by following guidelines and resolving disputes.
Dental Assistant / Receptionist
Bright Smile Surgery Pte Ltd
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Agency secretary
Prudential Assurance
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Education
No Degree -
Hua Yi Secondary School
Singapore2010
Skills
- Result orientated, focused on productive and high-yield activities. An active listener, tactful and articulate strong interpersonal and communication skills. Effectively interact with people of all levels. Positive attitude, collaborative and flexible strong problem-solving skills. Good judgement and prioritization. Critical thinker with strong analytical skills. Can work independently and in a team.
- Influencer Marketing
- Social Media Strategy
- Campaign Management
- Marketing
- Content Strategy
- Marketing Strategy Development
Reasonforleaving
Progression.
Lastdrawn
$4,000 (before target incentive of $300-$1000)
Expected
$6,000
Age
31
Personal Information
Nationality: Malaysian, Singapore PR
References
References will be given when requested.
Timeline
Marketing KOL & Operations
Haach Lifestyle HMH Pte Ltd
2023.09 - Current
Dental Clinic 2nd IC / Dental Clinic Assistant Manager
Greenlife Dental Pte Ltd / Nuffield Dental Holdings Pte Ltd
Event Planning & Organiser
LYP Event Pte Ltd
Customer Service Associate
Body Wellness Pte Ltd
Dental Assistant / Receptionist
Bright Smile Surgery Pte Ltd
Agency secretary
Prudential Assurance
No Degree -
Hua Yi Secondary School
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