Liaw Da Fu Eric

• Developed a diverse drink menu featuring innovative cocktails and high-quality spirits to attract a wider clientele.
• Developed strong rapport with regular patrons through attentive service and personalized engagement that fostered loyalty among customers.
• Increased customer base by implementing creative marketing strategies and engaging social media presence.
• Ensured consistent financial performance by closely monitoring revenues, expenses, and budget allocations.
• Enhanced bar atmosphere with well-chosen music, lighting, and decor to create a welcoming environment for patrons.
• Maintained clean and orderly premises, adhering to strict health and safety regulations for the wellbeing of both customers and staff.
• Managed day-to-day business operations.

• Achieved rapid assembly times by mastering the use of power tools, manual tools, and other assembly equipment.
• Reduced assembly time for complex furniture pieces by implementing effective time management strategies.
• Maintained a clean and organized workspace, promoting an efficient environment conducive to productivity.
• Contributed to team success with consistent high-quality workmanship in assembling various types of furniture.
• Promoted a positive work culture by fostering collaboration between team members on challenging projects.
• Increased customer satisfaction by ensuring proper alignment and fit during the assembly process.
• Mentored new employees, providing hands-on training in efficient assembly techniques and company procedures.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Reconciled cash and credit card transactions to maintain accurate records.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Enhanced dining experience with introduction of seasonal menu, keeping offerings fresh and exciting.

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Handled online booking platforms and direct arrangements with customers of all countries.
• Re-established bar and restaurant to cater to breakfast and snack services for hotel Guest

• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Maximized customer service by training staff, overseeing operations, and resolving issues.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Increased revenue with creative marketing initiatives and promotional events.

• Supervised all areas of restaurant to keep it clean and well-maintained.
• Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
• Monitored restaurant operations and adjusted schedules to meet peak customer demand.
• Immediately resolved issues with patrons by employing careful listening and communication skills.
• Conducted regular meetings with staff to discuss performance and address any issues.
• Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
• Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Assisted with menu development, resulting in a diverse and appealing selection for patrons.

Private and Confidential

• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Adhered to strict cleanliness standards throughout all aspects of bar operations.
• Demonstrated expertise in various mixology techniques, enhancing presentation and overall product quality.
• Supported special events coordination, providing customized beverage options tailored to client preferences.
• Trained new bartenders on proper techniques, ensuring consistent quality across the team.
• Developed innovative cocktail recipes, driving menu diversity and attracting new customers.
• Streamlined bar operations by implementing efficient inventory management systems.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Served high customer volumes during special events, nights, and weekends.
• Completed requisitions to maintain required stock par levels.