Lian Kim Hadi Tan
Summary
Driven Manager with a proven track record at AGVA Technologies Pte Ltd, excelling in team leadership and operations management. Mastered time management, ensuring tasks met strict deadlines, and significantly enhanced customer satisfaction through effective problem-solving and communication. Achieved strategic goals by fostering strong relationships with customers and suppliers.
Overview
22
22
years of professional experience
Work History
Manager-Sale and Application
AGVA Technologies Pte Ltd
01.2006 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Manager-Sale and Service
APT Technologies Pte Ltd
01.2003 - 12.2005
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Bachelor Degree in Mechanical Engineering - Mechanical And Production Engineering
Nanyang Technological University
Singapore04.1995
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Operations Management
Timeline
Manager-Sale and Application
AGVA Technologies Pte Ltd
01.2006 - Current
Manager-Sale and Service
APT Technologies Pte Ltd
01.2003 - 12.2005
Bachelor Degree in Mechanical Engineering - Mechanical And Production Engineering
Nanyang Technological University
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