Ley Peng Oh
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
18
18
years of professional experience
Work History
Senior Sales Associate
City Chain Stores Pte Ltd
08.2018 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Utilized POS systems for accurate transaction processing and inventory tracking.
- Built relationships with customers and community to promote long term business growth.
Senior Sales Associate
City Chain Stores Pte Ltd
04.2011 - 12.2017
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
- Boosted sales revenue by developing and maintaining strong relationships with clients.
- Utilized CRM tools to track customer interactions, follow up on leads, and manage the ongoing development of client relationships.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Restaurant Waiter
Soup Restaurant Singapore Pte Ltd
06.2010 - 04.2011
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Maintained clean and organized dining areas for optimal guest experience.
Sales Associate
Vincci Malaysia
03.2008 - 03.2010
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale system, ensuring accuracy and customer satisfaction.
Education
No Degree -
SMK DATO SYED ESA
MalaysiaSkills
- Retail sales
- Product knowledge
- Sales proficiency
- Customer service
Timeline
Senior Sales Associate
City Chain Stores Pte Ltd
08.2018 - Current
Senior Sales Associate
City Chain Stores Pte Ltd
04.2011 - 12.2017
Restaurant Waiter
Soup Restaurant Singapore Pte Ltd
06.2010 - 04.2011
Sales Associate
Vincci Malaysia
03.2008 - 03.2010
No Degree -
SMK DATO SYED ESA