LEW SENG LIM GEORGE
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager in Training
Shack Shake
03.2024 - Current
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Assisted with onboarding of new employees by providing training and development resources.
Assistant Area Manager
MOS FOODS SINGAPORA PTE LTD
09.2020 - 03.2024
- Developed strong relationships with local businesses, fostering partnerships that benefited both parties.
- Enhanced employee performance through regular training sessions and constructive feedback.
- Optimized inventory levels by implementing effective ordering processes, reducing waste and saving costs.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Held meetings with director to identify techniques to overcome sales obstacles.
Production Supervisor
CIT COSMEUETICAL PTE LTD
08.2016 - 09.2020
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Managed staff hiring, training and supervision.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
Education
BBA - Marketing
SEGI UNIVERSITY COLLEGE
MALAYSIA02.2016
Skills
- Staff Leadership
- Account Management
- Technical skills
- Staff Management
- Operations Management
- Training and mentoring
- Employee Motivation
Certification
Jan 2017 ISO 9001:2015 Internal Auditor Course
Feb 2017 ISO 14001:2015 Internal Auditor Course
Nov 2017 WSQ Respond to Fire Emergency in Building
Jul 2018 Hazard Analysis Critical Control Point
(HACCP) Internal Auditor Training Course
Dec 2018 Occupational First Aid Course
Sept 2020 Food Hygiene and Safety Course
Timeline
Manager in Training
Shack Shake
03.2024 - Current
Assistant Area Manager
MOS FOODS SINGAPORA PTE LTD
09.2020 - 03.2024
Production Supervisor
CIT COSMEUETICAL PTE LTD
08.2016 - 09.2020
BBA - Marketing
SEGI UNIVERSITY COLLEGE
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