Dedicated and detail-oriented finance professional with hands-on experience in billing and accounts receivable operations. Known for supporting team collaboration, improving internal processes, and ensuring accuracy in financial reporting. Experienced in working cross-functionally to support system and process enhancements, as well as product rollouts. Committed to continuous learning and contributing to overall team success.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Assistant Manager, Accounts Receivable
MyRepublic Broadband Pte Ltd
09.2023 - Current
Oversee end-to-end accounts receivable operations, including billing, payment processing, account terminations, and reconciliation, ensuring accuracy, timeliness, and adherence to internal controls.
Lead and manage a hybrid team (onshore and offshore), overseeing recruitment, onboarding, coaching, and performance management to enhance team productivity and align with business objectives.
Ensure ongoing compliance with IRAS regulations, including accurate application of GST requirements and timely updates to invoice formats and tax-related processes.
Collaborate with cross-functional stakeholders (Product, IT, Operations) to support the successful implementation of new product launches and system enhancements, ensuring billing readiness and integration.
Drive continuous improvement initiatives by enhancing and standardizing internal SOPs, implementing automation tools, and reducing manual interventions to improve operational efficiency and service quality.
Support financial audits and month-end closing activities by preparing account reconciliations, performing AR aging analysis, and generating detailed reports on bad debts and doubtful accounts.
Billing & Account Receivable Senior Executive
MyRepublic Broadband Pte Ltd
09.2021 - 08.2023
Reconcile Payment received in the System
Intercompany Billing
Assisted in the preparation of management reports by compiling billing data and revenue analytics to support business decisions.
Provided team oversight and support in billing operations, ensuring smooth workflows and timely issue resolution.
Played a key role in team development, performance support, and coordination of day-to-day AR activities.
Recognized for outstanding performance and contributions with the "You Amaze Me" Award (Dec 2021).
Billing & Account Receivable Executive
MyRepublic Limited
06.2018 - 08.2021
Resolved customer and internal billing/payment inquiries within SLA timelines
Investigated and corrected billing discrepancies to ensure data and payment accuracy
Processed account terminations and managed manual/government invoice submissions
Maintained waiver records for internal test accounts
Reconciled billing reports and managed petty cash handling
Reviewed staff plans related to employee exits
Supported credit control operations
Contributed to billing-related projects, including automation and regulatory programs