Leung Chunkit
Summary
Proactive F and B Sales Associate with extensive experience in customer engagement and store organization. Successfully trained new staff, managed high-stress situations, and consistently achieved sales targets. Skilled in product sales, inventory control, and cash handling, bringing strong problem-solving abilities and a customer-centric approach to drive business growth.
Overview
2
2
years of professional experience
Work History
F And B Sales Associate
TWG TEA
09.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Recommended complementary purchases to customers, increasing revenue.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Nanyang Academy of Fine Arts
SINGAPORE09.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Money Handling
- Cash Handling
- Sales expertise
- Product Sales
- Team Leadership
- Sales floor organization
- Inventory Control
Languages
Japanese
Elementary (A2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
F And B Sales Associate
TWG TEA
09.2022 - Current
High School Diploma -
Nanyang Academy of Fine Arts
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