Letchimi Ponnaya
Summary
With a proven track record at Singapore General Hospital, I excel in delivering compassionate patient care. Skilled in medical terminology and effective communication, I enhanced patient satisfaction and healthcare efficiency. My dedication to healthcare operations and nursing assistance significantly contributed to improved patient health outcomes.
Overview
46
46
years of professional experience
Work History
Patient Care Assistant
Singapore General Hospital
01.2002 - 11.2024
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored vital signs regularly, assisting in early identification of potential health issues.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Transported patients between rooms and appointments or testing locations.
- Enhanced patient comfort by providing compassionate and attentive care.
- Supported patients'' physical mobility by assisting with transfers, ambulation, and range of motion exercises as directed by nursing staff.
Pharmacist Assistant
HMI
04.1995 - 12.2000
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Prepared prescription orders accurately and efficiently, resulting in increased customer satisfaction and loyalty.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
Clinic Assistant
Koh & Clinic
01.1989 - 03.1993
- Patient Care: Greeting patients, taking vital signs, preparing examination rooms, and assisting with medical procedures.
- Administrative Tasks: Scheduling appointments, managing patient records, answering phone calls, processing insurance claims, and maintaining inventory.
- Medication Dispensing: Under the supervision of a licensed healthcare provider, dispensing medications to patients, ensuring accuracy and adherence to prescription instructions.
- Communication: Interacting with patients, healthcare providers, and other staff in a professional and compassionate manner.
Clinic Assistant
Jurong Clinic
01.1979 - 12.1988
- Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction and understanding of treatment plans.
- Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Assisted with documenting clinic activities and updated medical records.
Education
O'level -
Jalan Lama Secondary School
Jurong12-1976
Skills
- Medical terminology
- Vital signs documentation
- Written and verbal communication
- Blood glucose testing
- Vital signs monitoring
- Basic life support
- Healthcare operations
- Room preparation
- Nursing assistance
Timeline
Patient Care Assistant
Singapore General Hospital
01.2002 - 11.2024
Pharmacist Assistant
HMI
04.1995 - 12.2000
Clinic Assistant
Koh & Clinic
01.1989 - 03.1993
Clinic Assistant
Jurong Clinic
01.1979 - 12.1988
O'level -
Jalan Lama Secondary School
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