Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lesley Choo

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Goal-oriented manager with distinguished experience in Type industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Performance-oriented Sales Leader offering exceptional record of achievement over Number-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience

Work History

Sales Manager

New Age Aesthetics
04.2017 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Sales Director Cum Head of Ourlet Operations

De Beaute Beauty Ote Ltd
04.2004 - 07.2017
  • Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
  • Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
  • Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
  • Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
  • Utilized consumer trends to shape sales approaches.
  • Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
  • Hired, trained and built high-performing team of sales representatives.
  • Boosted profits through effective supervision of entire sales department.
  • Reduced customer churn rate through proactive communication efforts aimed at addressing potential issues before they escalated into larger problems.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built relationships with customers and community to establish long-term business growth.

Spa Trainer in Massage Supervisor

FIL
01.2002 - 03.2004

Education

A Levels - Arts

St Andrew Junior College
Telok Blangah

Diploma - Actta Certification

Fortune Center
Fortune Center
10.2015

Diploma In ITEC - Human Anotomy & Massage Techniques , Diseases ClientCare

SOHA
Lavender Street
2015

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • Motivational Skills
  • Verbal and written communication
  • Product Knowledge
  • Sales expertise
  • Sales Presentations
  • Client Relationship Management

Languages

English
Bilingual or Proficient (C2)
Mandarin
Bilingual or Proficient (C2)

Timeline

Sales Manager

New Age Aesthetics
04.2017 - Current

Sales Director Cum Head of Ourlet Operations

De Beaute Beauty Ote Ltd
04.2004 - 07.2017

Spa Trainer in Massage Supervisor

FIL
01.2002 - 03.2004

A Levels - Arts

St Andrew Junior College

Diploma - Actta Certification

Fortune Center

Diploma In ITEC - Human Anotomy & Massage Techniques , Diseases ClientCare

SOHA
Lesley Choo