Leongkeng Ong
Summary
Manage Key account customers, team player, develop interpersonal skills thru progressively learning.
Overview
18
18
years of professional experience
Work History
Senior Sales Executive
Warburg Vending Pte Ltd
03.2017 - Current
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Streamlined operations to maximize business efficiency and profits.
- Established and directed successful programs focused on [Area].
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Directed market expansions to propel business forward, meet changing customer needs.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
Senior Manager
Roundo Far East Pte Ltd
01.2006 - 01.2017
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Recommended and implemented successful strategies to maximize revenue.
- Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
No Degree - Computer Networking
TMC Academy
805 Geylang Road Singapore 389683 01.2000
Skills
- Business Development
- Strategic Planning
- Policy Development
- Operational Leadership
- Staff Management
Hobbies, sports,
Cyclings, swimming.
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Senior Sales Executive
Warburg Vending Pte Ltd
03.2017 - Current
Senior Manager
Roundo Far East Pte Ltd
01.2006 - 01.2017
No Degree - Computer Networking
TMC Academy
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