Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Leong Xiang Ning

Singapore

Summary

Conscientious and compassionate human resources professional with a drive to help employers recruit, develop, and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching, and communication skills.

Overview

16
16
years of professional experience

Work History

HR Manager

CAMBRIDGE CENTRE FOR ADVANCED RESEARCH AND EDUCATION IN SINGAPORE LTD.
07.2020 - Current
  • Reviewed business goals to recommend new HR approaches, policies, and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
  • Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
  • Optimized HR budget allocation by strategically reallocating resources based on department needs and priorities.
  • Evaluated compensation packages competitively against industry benchmarks to attract top talent while managing budgetary constraints effectively.
  • Guided leaders and managed employees on complex and confidential matters ranging from company policies, programs, benefits, and performance management to employee relations issues.
  • Championed organizational health initiatives promoting the overall well-being of staff members which resulted in heightened morale and productivity.
  • Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
  • Established strong relationships with both employees and management teams, fostering a collaborative work environment.
  • Measure and evaluate effectiveness of HR strategies and functions.
  • Supervised and mentored direct reports and developed talented HR teams.

Senior HR Executive

CAMBRIDGE CENTRE FOR ADVANCED RESEARCH AND EDUCATION IN SINGAPORE LTD.
03.2016 - 07.2020
  • Collaborated with senior management to align HR initiatives with organizational goals.
  • Developed and maintained relationships with recruitment agencies, industry professionals, and government agencies for successful recruitment efforts.
  • Ensured compliance with labor laws and regulations by staying abreast of current legislation and updating company policies accordingly.
  • Streamlined HR processes for increased efficiency through the introduction of digital tools and automation.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Contributed to positive workplace culture as an approachable and responsive point of contact for employees seeking advice or support.
  • Spearheaded initiatives that promoted employee wellness, including health fairs, fitness challenges, and mental health resources.
  • Implemented performance management systems that provided clear goals, expectations, and ongoing feedback to employees for continuous growth.

Human Resource Officer

SCDA ARCHITECTS PTE LTD.
05.2014 - 12.2015
  • Handled the on-boarding process for newly hired employees, which included distribution of all paperwork
  • Oversaw exit interviews and the off-boarding process for resigned and terminated employees
  • Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies/procedures
  • Organized company-wide events designed to boost employee morale
  • Updated the HR database with new employee information, changes in benefits and other details on a daily basis
  • Produced ad hoc reports and documents for senior team members
  • Recruited and screened qualified potential employees
  • Delivered friendly assistance to new hires throughout the interviewing and hiring process.

Human Resource & Admin Officer

DESIGNSHOP ARCHITECTS PTE LTD.
01.2013 - 02.2014
  • Coordinated employment offers with management and extended offers to selected candidates
  • Gathered personnel records from all employees from each department
  • Addressed and resolved general payroll-related inquires
  • Monitored the status of accounts receivable and payable to facilitate efficient processing
  • Reconciled all company accounts, including credit cards, employee expenses and commissions
  • Processed payroll for approximately 10 total employees
  • Performed administrative tasks such as record-keeping, writing correspondence and gathering of materials
  • Ordered all office supplies including ink cartridges, toner, and paper.

Flight Attendant

SINGAPORE AIRLINES
01.2008 - 10.2011
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures
  • Inspected the interior of the aircraft prior to, during and after flights to make sure emergency equipment was in place
  • Properly communicated between the flight deck and the cabin crew prior to and during flights
  • Complied with all airline and federal aviation regulations to ensure complete safety and security procedures were met
  • Answered passengers' questions and provided solutions to issues when they arose during flights
  • Trained on operation of various aircrafts, including Boeing 747, Boeing 777 and Airbus 380
  • Supervised unaccompanied minors during flights
  • Maintained a friendly, positive attitude when dealing with distressed passengers.

Education

Bachelor of Science in Business -

SINGAPORE UNIVERSITY OF SOCIAL SCIENCES
01.2016

IHRP Certified Professional (IHRP-CP) -

INSTITUTE FOR HUMAN RESOURCE PROFESSIONALS
01.2020

Skills

  • Organizational Culture
  • Strategic Planning
  • Dispute Mediation
  • HR Budgeting
  • Recruitment Strategies
  • Workforce Planning
  • Retention Strategies
  • Compensation and benefits
  • Employee Relations
  • Performance Management
  • Analytical and Critical Thinking
  • Employee Investigations

Languages

English (fluent)
Chinese (fluent)
Cantonese (basic)

Hobbies and Interests

  • Home & gardening
  • Reading
  • Art & crafts
  • Music


Timeline

HR Manager

CAMBRIDGE CENTRE FOR ADVANCED RESEARCH AND EDUCATION IN SINGAPORE LTD.
07.2020 - Current

Senior HR Executive

CAMBRIDGE CENTRE FOR ADVANCED RESEARCH AND EDUCATION IN SINGAPORE LTD.
03.2016 - 07.2020

Human Resource Officer

SCDA ARCHITECTS PTE LTD.
05.2014 - 12.2015

Human Resource & Admin Officer

DESIGNSHOP ARCHITECTS PTE LTD.
01.2013 - 02.2014

Flight Attendant

SINGAPORE AIRLINES
01.2008 - 10.2011

Bachelor of Science in Business -

SINGAPORE UNIVERSITY OF SOCIAL SCIENCES

IHRP Certified Professional (IHRP-CP) -

INSTITUTE FOR HUMAN RESOURCE PROFESSIONALS

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Leong Xiang Ning