Leong Kai Xin
Summary
Passionate about fragrances and customer service, I am eager to join Bath & Body Works as a part-time Retail Sales Associate. With hands-on retail experience, bilingual communication skills, and a strong enthusiasm for beauty and scents, I am committed to creating an engaging shopping experience that enhances customer satisfaction while driving sales.
Overview
1
1
year of professional experience
Work History
School Bookshop Assistant
Pacific Bookstores
11.2023 - 12.2024
- Provided personalized customer assistance, ensuring smooth transactions and positive shopping experiences.
- Greeted guests in with friendliness and professionalism.
- Managed inventory, packed orders, and maintained organized stock levels to improve efficiency.
- Developed strong interpersonal skills, working in a fast-paced retail setting and adapting to customer needs.
- Assisted manager in all aspects of business operations.
Education
High School Diploma -
CHIJ St. Theresa's Convent
160 Lower Delta Rd, Singapore 09913811-2024
Skills
- Sales-Driven & Proactive: Naturally enthusiastic about beauty and fragrance products, with a keen ability to recommend, upsell, and educate customers on scents and self-care items
- Bilingual Communication: Fluent in English and Chinese, ensuring seamless interactions with diverse customers and enhancing shopping experience
- Fragrance Product Knowledge: Completed a 2-day Perfumery & Cosmetics Science course at Singapore Polytechnic, learning about scent creation, product formulation, and how fragrances influence emotions—aligning well with Bath & Body Works’ brand
- Team Player & Adaptability: Thrives in dynamic retail environments, works well with colleagues, and adapts to different customer preferences
- Strong Attention to Detail: Organized and meticulous when managing stock, ensuring shelves remain attractive and products are well-maintained
- Exceptional Customer Engagement: Naturally inclined to assist customers by recommending products based on their needs A notable experience was guiding a non-English-speaking shopper at Bath & Body Works, translating product details in Chinese and helping her find the perfect items—an interaction that energized me and reaffirmed my passion for customer service
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
School Bookshop Assistant
Pacific Bookstores
11.2023 - 12.2024
High School Diploma -
CHIJ St. Theresa's Convent
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