Develop and implement HR strategies aligned with the overall business strategy.
Bridge management and employee relations by addressing demands, grievances, and other issues.
Manage the recruitment and selection process, including onboarding and offboarding.
Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
Ensure legal compliance throughout human resource management (e.g., labor laws, employment contracts, etc.).
Oversee performance management systems, providing guidance and support for employee evaluations and improvement plans.
Support current and future business needs through development, engagement, motivation, and retention of employees.
Promote diversity and inclusion within the organization.
Manage employee benefits programs and payroll coordination.
Drive continuous improvement in HR processes and employee satisfaction initiatives.
Assist in other administrative works as and when required.
6 months plan
Finance assistant (AR account)
SPD (Service People with Disabilities)
01.2024 - 07.2024
Assist Accounts Department in daily operations.
Assist with Accounts Receivable and Accounts Payable
Prepare financial statements according to schedule.
Maintain up-to-date billing system.
Reconcile daily transactions.
Assist with statutory audit, which includes preparation of financial statements as well as liaising with Process office expenses, staff claims/reimbursements.
Perform ad-hoc duties assigned by manager.
6 months contract
Service Administrator (AR account)
Daikin Airconditioning Pte Ltd
10.2022 - 10.2023
Customer account maintenance: maintain accurate and up-to-date records of customer accounts, including contact information, payment history, and outstanding balances.
Collections: Contacting customers who have outstanding balances to request payment or negotiate payment plans.
Reconciliation: Reconciling customer accounts with payments received and resolving any discrepancies.
Payment processing: Receiving and processing payments from customers, including cash, cheque and e-payments.
Reporting: Preparing reports on accounts receivable status, including aging reports.
Process improvements: Identifying opportunities to improve the accounts receivable process and working with management to implement changes.
Any adhoc duties as assigned by supervisor.
1 year contract
Admin and Accounts Executive
Fameline Apsg Pte. Ltd.
11.2021 - 06.2022
-Doing Invoice, Purchase Order, delivery order when necessary request.
Do filing of all documents accordingly.
Update inventory order list.
Prepare AR & AP weekly, monthly & quarterly report.
Able to use words & excel and also using info-tech systems HRMS & for accounts systems.
Prepare & Submit GST submission.
Prepare and process CPF contribution for employees.
Prepare and process foreigners pass holder.
Process payroll for all staffs
Prepare and process monthly expenses claims for directors.
Help to book flight tickets and hotels for directors and staffs.
Take care of whole office environment and include pantry & stationery.
Replied emails to vendor & clients when necessary.
Administrator ( Office Manager )
Canopius Pte Ltd
08.2019 - 02.2020
Managing all aspects of facilities - IT/office equipment/mobile phone/aircon/lightings
Ordering office stationery/grocery supplies
Ensure the office is a tidy and clean environment whilst running as smoothly as possible
Sorting and distributing the mail
Printing of business cards/brochure
Organizing corporate gifts
Organizing catering for any parties/drinks that take place in the office
Ordering food for internal meetings/Booking lunches and dinner for events
Receiving and coordinating emails from various London colleagues, HR/Marketing/IT/Facility/UW binders agreement
Receiving requests from local staff, particularly anything they cannot locate, ad-hoc stuff
Archiving old files
Admin Support to CEO and Underwriters:
Supporting the CEO with any requests including booking travel/hotels, submitting expenses for reimbursement, medical insurance claims
Booking air tickets, hotels for all travelers, arranging visa’s where necessary
Hotel booking for overseas colleagues (including Secondee’s)
Distributing information within the office
Co-ordinating meetings, conferences and training
Preparing new joiner desk/IT login/visitor pass
Submitting claims from MAS/IBF for training grant
Arranging meetings for conferences
HR Support:
Co-ordinating correspondence with London HR team
EP application/renewal/cancellations
Supplying letters as needed by staff for childcare centre, banks, housing…
Coordinating interviews by liaising with all relevant stakeholders
Ensure necessary arrangements are in place to enable candidates and recruitment related guests to enter the building
Reason for leaving: End of 6 months contract
Senior Treasury Executive Officer
MCK Group Pte Ltd
04.2016 - 09.2018
Was under Giro department dealing with DDA submission and bank transactions in daily cash report
Daily report bank balance for morning and closing sales report to CEO
Dealing with foreign currency remittance
Monthly salary transfer to all staffs
Issue cheques for all entities of capital in and out
Check all retail cashier and ensure that all entities have received capital funds
Data entry and keep in all cheques that has been issue out into daily cash Naden system
Do some ad-hoc transaction request by CEO.
Reason for leaving: Company was undergoing restructuring
Business Development Manager (Fulfilment Team)
Standard Chartered Ltd
10.2015 - 04.2016
Help to check all the credit cards and loans applications for clients and ensure all details are complete without any errors and make sure all their income documents was complete and eligible
Submit to ops team for further processing and credit bureau check.
Help to do final confirmation for clients if they take loans.
Sending out all the daily emails for those telesales team
Check all emails that customers send back to us for those clients income documents on attached files
Answered all calls from singtel customers regarding loans enquiries
Send & receive all daily couriers
Reason for leaving: End of 6 months Contract
Fulfilment Officer
RBS Bank Ltd
10.2006 - 02.2012
Handle processing for customers applying for credit card or term loan
Ensuring documents are completed and cleared for further processing
Inform customers regarding incomplete documents
Answering calls from customers
Officer
Citibank Ltd
04.2002 - 03.2006
Scan documents for import and export currency for overseas clients
Supporting Assistant Managers
Working in a team, handle data entry and updating of clients’ details
Education
Professional Skills (Critical Soft Skills and Leadership Excellence Program)
FirstCom Academy
10.2024
ESP Employability Training
ENABLE
06.2019
CERTIFIED SERVICE PROFESSIONAL - undefined
NTUC LEARNINGHUB PTE. LTD.
09.2009
GCE - “N” Level
Delta Secondary School
01.2000
Skills
MS Word, Excel, Access, PowerPoint
CRM System, Auto-count, SAP, MYOB
HRM System, Navigation
LANGUAGE SKILLS
Spoken – English and Mandarin
Written – English and Chinese
REMUNERATION PACKAGE
Last Drawn Salary : S$ 3800
Expected Salary : S$ 3,800 (Negotiable)
Availability : Immediate
Timeline
HR Manager
Intrasys Pte Ltd
07.2024 - 01.2025
Finance assistant (AR account)
SPD (Service People with Disabilities)
01.2024 - 07.2024
Service Administrator (AR account)
Daikin Airconditioning Pte Ltd
10.2022 - 10.2023
Admin and Accounts Executive
Fameline Apsg Pte. Ltd.
11.2021 - 06.2022
Administrator ( Office Manager )
Canopius Pte Ltd
08.2019 - 02.2020
Senior Treasury Executive Officer
MCK Group Pte Ltd
04.2016 - 09.2018
Business Development Manager (Fulfilment Team)
Standard Chartered Ltd
10.2015 - 04.2016
Fulfilment Officer
RBS Bank Ltd
10.2006 - 02.2012
Officer
Citibank Ltd
04.2002 - 03.2006
Professional Skills (Critical Soft Skills and Leadership Excellence Program)
Utility Engineer/Mechanical and Electrical Engineer at CES_SDC PTE. LTD. – CHIP ENG SENG CONTRACTOR (1988) PTE LTD JOINT VENTUREUtility Engineer/Mechanical and Electrical Engineer at CES_SDC PTE. LTD. – CHIP ENG SENG CONTRACTOR (1988) PTE LTD JOINT VENTURE