Leonard Sia Jiaxun
Summary
Strong analytical and problem-solving skills drives the passion and curiosity within myself to be adept at identifying, assessing, and mitigating potential risks within complex technological environments. With a comprehensive understanding of information security protocols, regulatory compliance, and industry best practices, I seek the need to contribute to the enhancement of organizational resilience against cyber threats and operational disruptions.
Overview
7
7
years of professional experience
Work History
IT Risk Analyst
PersolKelly Singapore (DBS)
08.2022 - Current
- Recommend improvements in security systems and procedures such as automation of BAU activities like NVAs, RORs, OS Patching etc.
- Performed risk analysis to identify appropriate security countermeasures. e.g. RCSA, MAS644/CII/TRMG, Cyber Threat Assessment, Cyber Defense Review etc.
- Establishing Central Repository and SOPs from scratch for DBS's Data and Analytics Technology Platform (ADA) Technology Risk and Control team e.g. SharePoint, Confluence, JIRA, Kanban Board.
- Analyzing wide range of emerging trends including but not limited to technology and regulatory enforcement for cybersecurity, technology risks.
- Facilitating delivery of effective governance on technology risk related items, monitoring our risk appetite, risk metrics, and governance reporting.
- Collaborated extensively with various ADA's counterparts for risk management. (China & India team)
- 1st line of risk management ensuring compliance for ADA Platform.
Human Resources Intern (Talent Acquisition)
HTZ Resources
07.2021 - 11.2021
- Coordinated with hiring managers from various MNCs and SMEs to identify their staffing needs.
- Sourced for potential candidates via online job portals.
- Screened through job resumes and planning of interviews for suitable candidates.
- Cold calls and sending of >100 emails on weekly basis to attract potential candidates and new clients.
- Successfully hired candidates for ISS Facilities Pte Ltd, ranging from rank and file to Executive level roles.
- Handled work pass applications and renewals.
- Ensured company's compliance with local authority regulations.
- Assist in other HR operations and business functions.
- Any other ad-hoc duties as assigned.
Customer Service Officer (Credit Cards)
United Overseas Bank (UOB)
02.2019 - 04.2019
- Specialized and trained in handling credit card enquiries for UOB Clients.
- Issuance of credit cards, renewal of expired credit cards, assisted with waiver requests and modifications; cancellation, records retention and distribution list; compliance issues with customer server (credit limit increases, policy interpretation, exception transaction processing(overseas transactions), handling of fraudulent activities etc.)
- Providing solutions for credit cards complication.
Armor Reconnaissance Specialist (3SG)
Singapore Armed Forces
01.2017 - 11.2018
- Graduated from Specialist Cadet School.
- Team Commander of Recce Team in 48 Singapore Armored Regiment.
- Awarded with Commander Coin as Trainer of Distinguished Honor Graduate.
- Achieved Very Outstanding Performance for National Service.
Education
Bachelor of Science - Business Management
University of London (SIM GE)
Singapore06.2022
WSQ Diploma - People And Leadership Management (Retail)
NATC Academy (WSQ Diploma)
Singapore04.2022
Skills
- Training and Development
- Attention to Detail
- Self-Motivated
- Google Workspace
- Critical Thinking
- Problem-Solving
- Decision-Making
- Excellent Communication
Timeline
IT Risk Analyst
PersolKelly Singapore (DBS)
08.2022 - Current
Human Resources Intern (Talent Acquisition)
HTZ Resources
07.2021 - 11.2021
Customer Service Officer (Credit Cards)
United Overseas Bank (UOB)
02.2019 - 04.2019
Armor Reconnaissance Specialist (3SG)
Singapore Armed Forces
01.2017 - 11.2018
Bachelor of Science - Business Management
University of London (SIM GE)
WSQ Diploma - People And Leadership Management (Retail)
NATC Academy (WSQ Diploma)
Similar Profiles
Hwei Siang Karen WongHwei Siang Karen Wong
Call Agent at DBS (Persolkelly)Call Agent at DBS (Persolkelly)
Lily Daryanto, IHRP-CALily Daryanto, IHRP-CA
Executive - HR Shared Services at PERSOLKELLY SingaporeExecutive - HR Shared Services at PERSOLKELLY Singapore
Malcolm LeeMalcolm Lee
Recruitment Consultant at PERSOLKELLY SingaporeRecruitment Consultant at PERSOLKELLY Singapore