Leon Ong
Port Dickson
Overview
9
9
years of professional experience
Work History
Retail Sales Representative
RInco Bonington
03.2024 - 05.2024
- Contributed to a welcoming store environment by maintaining cleanliness, organization, and up-to-date visual displays.
- Listened to customer needs and desires to identify and recommend optimal products.
- Welcomed customers and provided assistance in locating and purchasing products.
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
Precision Machinist
VDL Enabling Technologies
11.2021 - 2 2024
- Demonstrated ability to make necessary repairs or modifications on existing tooling fixtures in order to improve part quality
- Expertly used cutting tools such as end mills, taps and reamers to produce parts from metal bars or plates
- Utilized advanced knowledge of CNC programming, setup and operation of 3-axis machines, 4-axis machines, and 5-axis milling centers
- Efficiently programmed CNC machines with G and M codes using conversational language or CAM software packages such as MasterCam or Gibbs Cam
- Adjusted cutting tools and tool post positions to produce parts to specifications.
Wine Sales Associate
KLIA Eraman Duty Free
11.2017 - 10.2021
- Successfully achieved monthly sales goals by actively engaging with customers and promoting products and services
- Assisted customers in selecting items that fit their needs or preferences
- Performed daily inventory management activities, including stocking shelves and restocking merchandise
- Maintained product knowledge by staying up-to-date on new products, services, and promotions
- Conducted regular price checks to ensure accuracy of shelf labels throughout the store
- Greeted customers and engaged in conversation to assess needs
- Promoted store products by actively engaging customers and providing product demonstrations
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Delivered exceptional customer service to guests.
Sales Associate
Coach
08.2015 - 10.2017
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Engaged with guests to understand and anticipate customer service needs
- Followed checklist to complete retail store opening and closing activities
- Cleaned shelves, counters, and tables
- Arranged and display merchandise to promote sales
- Provided accurate information about products, prices and availability both in person and over the phone.
Education
SPM -
SMK Dato Haji Abdul Samad
Skills
Timeline
Retail Sales Representative
RInco Bonington
03.2024 - 05.2024
Precision Machinist
VDL Enabling Technologies
11.2021 - 2 2024
Wine Sales Associate
KLIA Eraman Duty Free
11.2017 - 10.2021
Sales Associate
Coach
08.2015 - 10.2017
SPM -
SMK Dato Haji Abdul Samad