Leo Marco Flores
Summary
Results-driven Engineer with a strong background in robotics and automation. Offering 10+ years of experience in designing, implementing, and optimizing robotic solutions across diverse industries. Skilled in providing technical expertise and support to customers, Demonstrated ability to lead and manage complex projects, collaborating with cross-functional teams to deliver innovative solutions. Seeking a challenging role to contribute to the company's growth and success on a global scale.
Overview
21
21
years of professional experience
Work History
Global Applications Engineer
OnRobot Pte Ltd
06.2019 - Current
- Collaborated with the sales team to analyze customer requirements and develop innovative automation solutions using OnRobot products.
- Conducted technical presentations, product demonstrations, and feasibility studies to showcase the value proposition of OnRobot's offerings.
- Designed and implemented customized robotic solutions, including programming, integration, and testing, to enhance efficiency and productivity.
- Worked jointly with Product Management and R & D to scope up the technical requirements and features for OnRobot D:PLOY Platform.
- Provided technical support during the implementation phase, troubleshooting and resolving complex technical problems.
- Conducted training sessions and workshops for customers, partners, and internal teams to ensure successful implementation and operation of OnRobot products.
- Collaborated with cross-functional teams to share customer feedback, identify areas for improvement, and contribute to product development.
- Represented OnRobot at trade shows, conferences, and industry events, delivering technical presentations and engaging with potential customers and partners.
Manufacturing Services Engineer
Rolls Royce Pte Ltd
11.2018 - 05.2019
- Analyzed equipment performance (e.g MTBF & OEE, downtime) and impose necessary corrective actions for
continued improvements. - Led transformation projects, using continuous improvements methodologies.
- Continuously reviewed and improved the EFMEA to make a difference in the efficiency and reliability of the equipment.
- Worked closely with OEM and service providers to support services contracts on manufacturing services activities
like equipment maintenance contract, calibration, material revert and statutory inspection of equipment. - Mentored and supported technicians on repair, troubleshooting and regular preventive maintenance for all machines.
- Prepared detailed proposals and delivers Asset Care maintenance plans for equipment to ensure maximum
uptime. - Developed a comprehensive understanding of Rolls Royce's manufacturing processes, systems, and equipment.
- Promoted and enforced health and safety practices within the manufacturing environment, ensuring compliance with regulations and standards.
Senior Automation Engineer
Makino Asia Pte Ltd
11.2016 - 10.2018
- Oversaw conceptualization of factory automation in Manufacturing and Assembly production.
- Specialized in Robotics and led the Automation team in projects involving robotics and other automation equipment
and machines. - In-charge of Robotics integration to Machining centers including Deburring Cell, 3D Scanner, Loading Robot Cell,
Washing Cell and Tool Changing Robot. - Acted as Project Manager on projects involving Robotics equipment, performs project scheduling and
collaborates with vendors on factory automation solutions. - Reviewed manufacturing processes, machining center capacity and operations.
- Supported and contributed to factory-wide initiatives about Smart Manufacturing and Industry 4.0.
- Collaborated with Japanese counterparts in Japan HQ , Research and Development Teams, Factory Process
Engineers for factory automation solutions and production line improvements.
Service Engineer - Robotics
ABB Pte Ltd
01.2016 - 11.2016
- Primary interface between customer and the ABB Robotic Service Organization.
- Demonstrated excellent customer, achieved by being a highly responsive engineer, using efficient follow-through,
and ability to communicate well with customer. - Solution-provider to customer problems by performing emergency repairs, troubleshooting, preventive
maintenance, locating failures, program changes and end-user trainings. - Fostered and preserved effective relationships with customers by proactively supporting their requirements.
- Recommended and executed plans to improve development tools and processes on each installation site.
Commissioning Engineer - Robotics
ABB Pte Ltd
01.2012 - 12.2015
- Managed numerous projects simultaneously within budgetary restrictions.
- Directed customer installations with contractors, maintaining cost efficiencies based on project scope.
- Supervised installation of robotic system on-site and documented and reported each installation in company service reports.
- Trained equipment operators, engineers, programmers and user personnel.
- Recommended and executed plans to improve development tools and processes on each installation site.
- Resolved customer issues by establishing workarounds and solutions and by continuous testing to find solutions.
- Built and maintained successful relationships with system integrators, contractors and end-users.
- Assisted customers with technical issues via email, on-site support and telephone.
- Developed and maintained technical expertise in Robotic Welding.
- Managed and closed projects with a revenue stream of $SGD 500K (average) annually.
Sales Support Engineer - Motors & Generators
ABB Pte Ltd
09.2010 - 12.2011
- Answered customers' questions regarding products, prices and availability.
- Prepared quotations, technical documents and drawings based on customer requirements.
- Emphasized product features based on analysis of customers' needs.
- Responded to all customer inquiries in a timely manner, as well as helping track, expedite and update shipment of orders.
- Collaborated with sales engineers , product engineers and project managers regarding design parameters for
client projects. - Maintained detailed administrative and procedural processes to improve accuracy and efficiency of orders.
Product Specialist - Toshiba CT Scan
Philippine Medical Systems Inc.
09.2007 - 06.2010
- Managed all company customer engagement campaigns for Toshiba CT Scan Products.
- Coordinated pre-show and post-show activities at trade shows.
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market
trends. - Completed strategic competitive analysis by assessing strengths and weaknesses of competitors.
- Partnered with internal stakeholders (Sales) to define marketing program requirements.
Sr. Product Service Engineer
Sykes Asia/Emerson Motor Technologies
08.2004 - 08.2007
- Processed an average of 25 inbound and outbound technical support calls for assistance in commissioning,
operation, troubleshooting of Low, Medium and High Voltage Motors. - Displayed courtesy and strong interpersonal skills with all customer interactions.
- Reviewed support cases for technical and troubleshooting accuracy.
- Troubleshot issues and worked with service providers to facilitate repairs.
Purchasing Staff
Omron Mechatronics
03.2002 - 11.2003
- MRP Data Analyst.
- Re-engineered the business process flow of the Purchasing Department by implementing the changes needed on
the ERP implementation program. - Procured raw materials and purchase parts for production use as governed by production forecast.
Education
No Degree - Master of Business Administration
De La Salle University
Philippines09.2010
Bachelor of Science - Mechanical Engineering
Technological Institute of The Philippines
Philippines04.2001
Skills
- Robotic Automation and Programming
- Application Engineering and Automation Support
- Communication and Presentation Skills
- Cross-Functional Collaboration
- Acceptance Testing
- Technical Consulting and Customer Support
- Product and Technical Training
- Multidisciplinary exposure
Timeline
Global Applications Engineer
OnRobot Pte Ltd
06.2019 - Current
Manufacturing Services Engineer
Rolls Royce Pte Ltd
11.2018 - 05.2019
Senior Automation Engineer
Makino Asia Pte Ltd
11.2016 - 10.2018
Service Engineer - Robotics
ABB Pte Ltd
01.2016 - 11.2016
Commissioning Engineer - Robotics
ABB Pte Ltd
01.2012 - 12.2015
Sales Support Engineer - Motors & Generators
ABB Pte Ltd
09.2010 - 12.2011
Product Specialist - Toshiba CT Scan
Philippine Medical Systems Inc.
09.2007 - 06.2010
Sr. Product Service Engineer
Sykes Asia/Emerson Motor Technologies
08.2004 - 08.2007
Purchasing Staff
Omron Mechatronics
03.2002 - 11.2003
No Degree - Master of Business Administration
De La Salle University
Bachelor of Science - Mechanical Engineering
Technological Institute of The Philippines
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