Leo Koh
Summary
Driven professional with experience at Shinzo Japanese Cuisine, adept in cleanliness and cash handling. Excelled in enhancing service quality through efficient order taking and fostering strong customer relationships, contributing to a positive dining experience. Demonstrated ability to maintain high standards of food safety awareness, ensuring customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Shinzo Japanese Cuisine
2018.11 - 2020.04
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Sales Assistant
H&M Hennes & Mauritz
2017.10 - 2019.04
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
No Degree - Mechatronics
Temasek Polytechnic
Tampines New Town, Null, Singapore04.2026
No Degree - Electrical, Electronics Engineering Technologies
Institute of Technology East
Simei New Town, Null, Singapore04.2023
Skills
- Order Taking
- Cleanliness
- Service Quality
- Table Setting
- Food safety awareness
- Cash Handling
Languages
Chinese (Mandarin)
Intermediate (B1)
English
Advanced (C1)
Malay
Beginner (A1)
Timeline
Restaurant Waiter
Shinzo Japanese Cuisine
2018.11 - 2020.04
Sales Assistant
H&M Hennes & Mauritz
2017.10 - 2019.04
No Degree - Mechatronics
Temasek Polytechnic
No Degree - Electrical, Electronics Engineering Technologies
Institute of Technology East
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