Leiguang Peter KE
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Summary
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
28
28
years of professional experience
Work History
Strategic Automation & Transformation Program Lead
Ericsson Singapore
08.2024 - Current
- Collaborated with cross-functional teams to ensure seamless integration of automation solutions into existing workflows.
- Maintained a high level of client satisfaction through consistent communication regarding project updates and milestones achieved.
- Enhanced automation efficiency by implementing advanced tools and technologies in the project workflow.
- Identified opportunities for cost savings through process improvement initiatives, leading to increased profitability for the company.
- Evaluated new technologies and industry trends to maintain a competitive edge in the market as an Automation Lead.
- Managed vendor relationships by evaluating their offerings against company needs while negotiating favorable terms for software licenses or equipment purchases.
- Contributed significantly to business growth efforts with successful execution and delivery of multiple large-scale projects.
- Fostered a culture of innovation within the team, encouraging experimentation with new techniques and approaches in automation work.
- Increased overall project success rate by establishing effective communication channels between stakeholders during all phases of projects.
- Championed the adoption of industry best practices in automation, setting high standards for process quality and ensuring consistent results.
- Optimized resource utilization by effectively allocating personnel and equipment resources based on project requirements.
- Spearheaded initiatives to improve employee skillsets, facilitating training sessions on relevant tools and software applications.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
Client Sales Lead
Ericsson UK
11.2020 - 07.2024
- Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
- Trained, coached, and mentored new sales associates for maximum performance.
- Conducted detailed competitor analysis to inform strategic positioning and pricing.
- Identified and penetrated new market segments, conducting thorough market research.
- Led negotiations for high-value contracts to secure long-term business partnerships.
- Cultivated strategic relationships with key industry influencers to amplify brand visibility.
- Tailored sales pitches to diverse customer needs, enhancing conversion rates.
- Developed comprehensive training programs for new hires to enhance team capabilities and performance.
- Coordinated cross-functional teams for product launches, ensuring alignment with sales goals.
- Enhanced client relationships through consistent communication and personalized solutions.
- Increased market share by identifying new business opportunities and executing targeted marketing initiatives.
- Increased sales team productivity by implementing strategic customer engagement tactics.
- Orchestrated seamless product transitions, minimizing customer disruptions.
- Consulted with businesses to supply accurate product and service information.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Cloud Consultant
Ericsson UK
11.2015 - 10.2020
- Enhanced cloud infrastructure efficiency by designing and implementing scalable solutions.
- Conducted comprehensive reviews of client''s existing infrastructure, identifying areas for improvement and cost reduction opportunities.
- Managed relationships with third-party vendors ensuring seamless integration of their products into the overall solution stack offered to clients.
- Evaluated client requirements to recommend appropriate cloud technologies and services.
- Streamlined client workflows with customized automation tools and processes.
- Ensured data security and compliance by conducting thorough risk assessments and implementing best practices.
- Provided expert guidance to clients on industry trends, emerging technologies, and best practices in the field of cloud computing.
- Assessed potential risks associated with a given project or initiative''s execution plan; devising mitigation strategies accordingly.
- Collaborated with cross-functional teams to develop effective strategies for cloud adoption.
- Defined cloud architecture for both hybrid and non-hybrid cloud solutions.
- Provided architectural leadership and guidance to technical teams to deliver robust, highly scalable and cost-effective solutions.
- Interfaced directly with customers, stakeholders and end-users regarding capability architectures, requirements use cases and stories to derive, develop and decompose next-cycle updates and specifications.
- Partnered closely with technical stakeholders to implement security, operational, compliance and privacy-related controls as part of cloud blueprints.
- Maintained compliance with cybersecurity regulations and measures and tracked, assessed, integrated and reported on modernization and migration processes.
- Collaborated with upper management to drive strategy and implement new processes.
Principal Solution Architect
Telefonica Uk
06.2015 - 10.2015
- Evaluated emerging technologies for customer potential impact on business operations and long-term strategy.
- Fostered collaboration between engineering teams by establishing clear communication channels and promoting knowledge sharing.
- Translated complex technical concepts into actionable insights for executive decision-makers, facilitating informed strategic planning efforts.
- Developed a thorough understanding of industry trends by attending relevant conferences and staying up-to-date on best practices.
- Provided expert guidance on technology selection, ensuring alignment with business requirements.
- Managed vendor relationships to ensure timely delivery of hardware, software, and support services at competitive pricing levels.
- Spearheaded digital transformation initiatives, driving organizational change through innovative technology solutions.
- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
- Drove customer satisfaction through the successful deployment of scalable, reliable solutions tailored to meet unique business objectives.
- Mentored junior architects and developers, fostering a culture of continuous learning and innovation.
- Enhanced system performance by optimizing and implementing cutting-edge solutions.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Communicated with partners and clients to update product and implementation status at technical or functional level.
Solution Director
Huawei UK
11.2011 - 05.2015
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Senior Product Manager
Amadeus UK
05.2004 - 10.2011
- Established strong relationships with key stakeholders, fostering collaboration across departments for seamless product development.
- Increased product adoption by identifying customer needs and developing innovative product features.
- Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
- Managed product roadmaps, aligning with company goals and ensuring timely delivery of key features.
- Drove go-to-market plans for product releases, coordinating marketing efforts to raise brand awareness and generate leads.
- Leveraged Agile methodologies for efficient project management and rapid iteration cycles in response to changing market demands.
- Collaborated with sales teams on generating targeted marketing materials that effectively communicated unique selling points of each product offering.
- Ensured regulatory compliance by working closely with legal departments on necessary documentation and approvals.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Client Service Analyst
IBM UK Ltd
10.2002 - 04.2004
- Provided support during annual audits, ensuring all necessary documentation was readily available and accurately maintained.
- Continuously evaluated evolving industry trends, incorporating pertinent changes into daily operations where applicable.
- Managed multiple deadlines simultaneously while maintaining attention to detail in all tasks performed.
- Streamlined processes for increased efficiency in managing client accounts and requests.
- Collaborated cross-functionally with other departments to ensure seamless delivery of services across the organization''s offerings.
- Contributed to the creation of internal reports detailing department performance metrics and areas for improvement.
- Conducted thorough research to provide data-driven recommendations for improving client services..
- Maintained issues logs and prepared periodic reports based on data.
- Escalated requests for service, acting as point of escalation for external and internal parties.
Solution Director
Xiamen Airlines
08.1996 - 08.2001
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
- Optimized inventory management to minimize costs and ensure product availability.
Education
MBA - Information Management
Hull University
Hull UK 04.2001 -
Skills
Collaboration and Teamwork
Process improvement strategies
Agile Methodology Experience
Project management abilities
Problem-solving abilities
Excellent Communication
Decision-Making
Adaptability and Flexibility
Organizational Skills
Automation knowledge
Relationship Building
Project Management
Interpersonal Communication
Cross-Functional Team Collaboration
Client Requirements
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Strategic Automation & Transformation Program Lead
Ericsson Singapore
08.2024 - Current
Client Sales Lead
Ericsson UK
11.2020 - 07.2024
Cloud Consultant
Ericsson UK
11.2015 - 10.2020
Principal Solution Architect
Telefonica Uk
06.2015 - 10.2015
Solution Director
Huawei UK
11.2011 - 05.2015
Senior Product Manager
Amadeus UK
05.2004 - 10.2011
Client Service Analyst
IBM UK Ltd
10.2002 - 04.2004
MBA - Information Management
Hull University
04.2001 -
Solution Director
Xiamen Airlines
08.1996 - 08.2001
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