Lee Sel Hui Mandy
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Retail Sales Assistant
Pet Lover Centre
10.2012 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Increased sales by offering advice on purchases and promoting additional products.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Located merchandise across various stores to address customer needs.
- Logged reports, expenses, receipts, and sales in company database.
- Coached team on effective upselling and cross-selling methods.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered questions about store policies and addressed customer concerns.
Service Crew Member
Mr Bean
10.2010 - 10.2012
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Kept customers and crew areas organized.
- Operated cash registers and POS systems, handling over $Amount in cash daily.
- Cooked, prepared and bagged food for customers.
Education
From 5 -
S M K (P) Taman Petaling
Petaling Jaya07.2004
Skills
- Payment Processing
- Store Opening and Closing
- Stock Management
- Till Counting
- Product and Service Sales
- POS Transactions
- Stocking and Replenishing
- Communications Strategies
- Product Cross-Selling
- Order Tracking
- Customer Service Orientation
Additional Language
Chinese, English, Malay and Cantonese.
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Malay
Intermediate (B1)
Chinese (Cantonese)
Bilingual or Proficient (C2)
Timeline
Retail Sales Assistant
Pet Lover Centre
10.2012 - Current
Service Crew Member
Mr Bean
10.2010 - 10.2012
From 5 -
S M K (P) Taman Petaling
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