Lee Lee Koay

Payroll, Leave and Attendance Administration
·Administered payroll processes for three distinct business units within the company, demonstrating versatility and proficiency in managing diverse payroll requirements.
·Successfully coordinated payroll operations for one business unit through a payroll vendor, ensuring timely and accurate processing of employee compensation, deductions, and verified yearly annual tax fillings.
·Managed payroll operations for the remaining two business units independently, leveraging comprehensive knowledge of payroll systems and regulations to oversee all aspects of payroll processing, including wage calculations, benefit deductions, and tax compliance.
· Implemented efficient payroll procedures and protocols to streamline operations and enhance accuracy across all business units, resulting in improved payroll processing timelines and reduced errors.
· Collaborated with cross-functional teams, including HR and finance departments, to address payroll-related inquiries, resolve issues, and ensure alignment with organizational goals and objectives.
· Managed employee leave administration, including record-keeping and coordination of leave requests, to ensure accurate and up-to-date records.
· Oversaw the administration of timesheets for overtime payment, maintaining accuracy and adherence to company policies and regulations.
• Ensure prompt and accurate processing of government claims, eg. NS reservist claims, Childcare Leave and Maternity/Paternity Leave.
·Maintained organized and up-to-date personal files for employees, ensuring confidentiality and compliance with data protection regulations.
· Administered Flex Benefits program, managing employee enrollments, changes, and inquiries related to flexible benefits options.
· Prepared HR reports for the safety department, providing valuable insights and analysis to support safety initiatives and compliance efforts.
· Managed the administration of Agency Temp payroll and invoices, ensuring accurate and timely processing of payments and compliance with contractual agreements.
· Facilitated Ministry of Manpower surveys, collecting and submitting data as required by regulatory authorities, ensuring compliance with governmental regulations and guidelines.

Employee Work Pass Administration
· Monitored the work pass expiry status of all foreign workers, including work permits, S passes, employment passes, and dependent passes, ensuring compliance with immigration regulations and deadlines.
· Managed the application, renewal, and termination processes for all work passes, liaising with relevant authorities and stakeholders to facilitate smooth transitions and maintain workforce legality.
· Updated work permit holder residential addresses to the Ministry of Manpower (MOM), ensuring accurate and up-to-date records in compliance with regulatory requirements.
· Conducted reconciliation of foreign worker levies for finance purposes, ensuring accurate reporting and compliance with financial regulations and company policies.

Insurance Administration
· Facilitated seamless transition to a new insurance vendor by liaising with the provider and conducting comprehensive briefing sessions to educate staff on available benefits.
· Recognized by colleagues as a go-to resource for insurance inquiries, adeptly guiding them on maximizing coverage and navigating form completions to ensure comprehensive understanding and utilization of benefits.
· Maintained and updated precise employee records in the AIA ebenefits portal, ensuring data accuracy and accessibility for both employees and management, contributing to streamlined administrative processes and compliance with internal and external regulations.
· Maintained close communication with the insurance agent to track and resolve claim issues promptly, ensuring timely processing and resolution for employees.

Talent Acquisition
· Assist in hiring process including job postings and arrange interview.
·Developed a smooth working relationship with the recruiter to get staff onboarded quickly once they have been selected.
·Coordinated staff onboarding and clearance processes, facilitating a smooth transition for new hires and departing employees.
·Facilitated basic onboarding for new hires, with a particular focus on explaining the company's medical health insurance policy and other essential employee benefits.

Yearly Audit: ISO and SSQA
· Consolidated essential data from various departments and meticulously updated the Training Matrix, ensuring accuracy and completeness of training records.
· Prioritized organization and completeness for external training initiatives by meticulously assembling all required documents into one cohesive set, streamlining the process and ensuring compliance.
· Prepared and maintained accessible data repositories, facilitating efficient retrieval and utilization of training-related information for all stakeholders.

Achievement: Payroll Integration Project
· Played a pivotal role in the successful implementation of Workday global payroll from February to July 2023, collaborating closely with cross-functional teams including OSV, MKS payroll team, and Safeguard, resulting in a seamless integration and enhanced payroll efficiency.
· Co-led and executed unit testing, end-to-end testing, and parallel testing phases in Workday for the Singapore payroll system, ensuring rigorous testing standards were met and paving the way for a smooth transition to the new platform.
· Provided hands-on coaching and guidance to managers and staff members, facilitating comprehensive understanding and adoption of the new payroll system, ultimately improving overall team efficiency and productivity.
· Acted as the dedicated point of contact for staff members, promptly addressing and resolving any issues or concerns related to the new payroll integration, fostering a positive and supportive work environment during the transition period.

·Managed the full spectrum of payroll administration for a staff strength of 400 employees, ensuring compliance with company policies and regulatory requirements.
·Ensured the timely and accurate processing of monthly payroll, including salary calculations, deductions, and tax withholdings.
·Administered employee leave applications, maintained comprehensive records, and ensured adherence to company leave policies.
·Oversaw the administration of Time Management systems for overtime payment, ensuring accurate recording and processing of overtime hours.
·Submitted annual tax filings for the company, including IR21 and IR8A, ensuring compliance with tax regulations and deadlines.
·Ensured prompt and accurate processing of government claims, such as NS reservist claims, Childcare Leave, and Maternity Leave, maintaining compliance with statutory requirements.
·Handled payroll audits and served as the liaison with internal and external auditors, ensuring adherence to audit standards and timely resolution of audit findings.
·Prepared payroll summaries and breakdowns of manpower costs for the Finance Department, providing valuable insights for financial reporting and budgeting purposes.

· Managed payroll for corporate company and 4 subsidiaries using Prosoft Systems, overseeing a total staff strength of 200, including international service staff, temporary staff, and student interns.

· Ensured timely and accurate processing of monthly payroll and submissions of annual tax filings (IR21 and IR8A) for the company.

· Handled government claims such as NS reservist claims, Childcare Leave, and Maternity Leave, ensuring prompt and accurate processing.

· Conducted payroll audits and liaised with internal and external auditors to ensure compliance.

· Prepared payroll summaries and breakdowns of manpower costs for the Finance Department.

· Responsible for keying personal data into the personal information system, ensuring accuracy and up-to-date records.

· Administered employee leave applications, maintained leave records, and processed employee claims for medical and dental expenses.

· Managed Time Management system for overtime payments and administered staff welfare schemes.

· Coordinated transportation and accommodations for foreign trainees coming to Singapore, ensuring their accommodation needs were met.