LEE KOON SING (BRYAN)
Summary
An energetic individual who thrives in fast-paced environment, with a genuine heart and mind to provide quality service and responsible for task. My best attribute is willing to learn and willing to work.
Overview
10
10
years of professional experience
1
1
Certification
5
5
Languages
Work History
Floor Manager
Din Tai Fung
04.2024 - Current
- Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
- Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
- Maintain excellent customer service standards
- Lead and motivate staff in achieving sales targets and customer satisfaction
- Involve, prepare pre-service meetings
- Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
Restaurant Manager
Paradise Beauty in the Pot
10.2021 - 01.2023
- Responsible for working with the team to most efficiently hit the sales target set
- Coordinating private events from small to mid-scale within outlet to ensure superior service quality
Assistant Restaurant Manager
Jumbo Tsui Wah
06.2020 - 10.2021
- Supervised and carried out duties to ensure smooth operation
- Assisted with the preparations for the opening of new outlet at JEM Tsui Wah
Supervisor
Chinoiserie & Justin Flavours of Asia
11.2018 - 01.2020
- Supervised and carried out duties to ensure smooth operation
- Chinese fine dining, Chinoiserie [From Nov 2018 - Jan 2019]
- Experiences in wine list, fine dining settings & service
- Franco-Asian casual dining, Justin Flavours of Asia [Present]
- Talents and event management 2
Supervisor
Full of Luck Club by Li Bai
05.2016 - 09.2018
- Support and leading 12 crew members for operations and provide back-end support
- Led a team of 11 members (including kitchen staff) for main marketing event at Laneway Festival 2017 for product promotion and brand recognition
- Events management including paperwork, customer liaising and execution levels
- Provide internal administrative support such as invoicing, ordering and generating month-end reports
Manager
Big Lazy Chop
12.2015 - 04.2016
- Managed and facilitated the design of upcoming restaurant concept, dining arrangements and overlooked the opening needs and daily operations of the Chinese restaurant
- Brainstorm and produce marketing direction and strategies (e.g
- Promotional items/posters/events)
- Hold managerial roles of hiring and interviewing, generating month-end report and preparation of set up such as attaining governmental agencies' approval
- Responsible for event management including costing and customer liaising
Assistant Manager
Astons Specialist Western Food Restaurant
05.2015 - 11.2015
- Managed and supervised 4 outlets progressively, for overall company upgrading initiative for provision of better dining experience such as crowd control
- Held managerial roles of hiring and staff's manpower allocation such as roster planning
- In charge of generating invoices, payroll and controlling label costs
- Daily operation consists of food preparation and handling, cashiering, management of outlet hygiene and licensing matters of outlet
Skills
- Quality customer service
- Cashiering
- Front desk management
- Crowd control
- F&B events management
- Label costing
- Invoicing
- Generating month end reports
- Hiring and interviewing
- Basic staff training
- Outlet maintenance support
- Team building
Certification
FB-RM-102C-1 Follow Food and Beverage Safety and Hygiene Policies and Procedures
Timeline
Floor Manager
Din Tai Fung
04.2024 - Current
Restaurant Manager
Paradise Beauty in the Pot
10.2021 - 01.2023
Assistant Restaurant Manager
Jumbo Tsui Wah
06.2020 - 10.2021
Supervisor
Chinoiserie & Justin Flavours of Asia
11.2018 - 01.2020
Supervisor
Full of Luck Club by Li Bai
05.2016 - 09.2018
Manager
Big Lazy Chop
12.2015 - 04.2016
Assistant Manager
Astons Specialist Western Food Restaurant
05.2015 - 11.2015
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