Dynamic Senior Executive with UOB, adept in financial management and fraud prevention. Proven track record in operations management and cross-functional team coordination, driving high-performance standards. Successfully enhanced customer satisfaction while maintaining service excellence. Skilled in report preparation and staff management, fostering a collaborative environment to achieve targeted sales performance.
Daily handling withdrawals, deposits, transfers, and other financial activities, as well as scam preventions by identifying frauds.
Excel in customer services., Able to resolve conflict with appropriation., English, Mandarin, Bahasa Melayu, Decent computing skills in MS/Macintosh.