Lee Zhi Guang Simon
Summary
I am a person with the ability to multitask and work well with deadlines or with other teammates. I have very good patience and with a patience and with a friendly attitude. Oranigzed person with minute attention to details. Committed to utilizing my skills to help others, while working towards the mission of a company. Works well under pressure and able to produce results in a tight schedule given.
Overview
6
6
years of professional experience
Work History
Food and Beverage Server
Tipo Strada
08.2024 - Current
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
School Coordinator
Yamaha Music (Asia) Private
03.2023 - 06.2024
- Coordinated tutoring programs to provide additional academic support for struggling students, enhancing overall achievement levels.
- Managed budgets and allocated funds effectively for various school programs and projects.
- Fostered a positive learning environment by addressing individual student needs and promoting inclusivity.
Customer Experience Officer
Singapore Press Holdings
12.2022 - 03.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Collaborated with cross-functional teams to resolve complex customer issues in a timely manner.
- Maintained up-to-date knowledge of company policies, products, and services to effectively address customer questions and concerns.
Grocery Picker
Foodpanda
05.2021 - 07.2021
- Improved packing efficiency by streamlining the packaging process and implementing proper organization techniques.
- Exceeded daily performance goals consistently by staying organized, focused, and committed to delivering high-quality results in a timely manner.
- Ensured accuracy in packing each order by carefully reviewing item lists or invoices before sealing packages for shipment.
Sales Associate
Bath and Body Works, Limited Brands
08.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Food and Beverage Server
Obsessive Chocolat Desire
06.2019 - 01.2021
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Greeted guests warmly to foster welcoming environment.
Education
Bachelor Degree in Computer Science - Computer Science
Singapore Institute of Management
Bukit Merah03-2027
Diploma in Hospitality And Tourism Management - Hospitality And Tourism Management
Republic Polytechnic
Woodlands03-2021
Skills
- Time management effectiveness
- Project and time management
- Personal resilience
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
Reading Books / Gaming
During my free time, I usually like to game some trading games and even read some books to boost my knowledge on some stuffs.
Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
Food and Beverage Server
Tipo Strada
08.2024 - Current
School Coordinator
Yamaha Music (Asia) Private
03.2023 - 06.2024
Customer Experience Officer
Singapore Press Holdings
12.2022 - 03.2023
Grocery Picker
Foodpanda
05.2021 - 07.2021
Sales Associate
Bath and Body Works, Limited Brands
08.2020 - 03.2021
Food and Beverage Server
Obsessive Chocolat Desire
06.2019 - 01.2021
Bachelor Degree in Computer Science - Computer Science
Singapore Institute of Management
Diploma in Hospitality And Tourism Management - Hospitality And Tourism Management
Republic Polytechnic
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