LEE YEW KWANG
Regional Sales Manager
Penang,Penang
Summary
Results-driven and trilingual professional with 14 years of experience in sales and business development across various industries including EMI (die-cut, precision metal stamping, dispensing), Thermal Management (TIM-1), and Semiconductors. Demonstrated track record of exceeding sales targets and ensuring utmost customer satisfaction. Dedicated to achieving even greater levels of performance in future endeavors.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Regional Sales Manager
GBC scientific equipment
11.2024 - Current
- Manage sales enquiries for multiple regions which include- ASEAN, South Asia, and Europe
- Products include- AAS, UV-Vis, GC-MS, etc
- Contacted key accounts (agents, distributors) regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts, and close more orders.
- Cultivated strong partnerships with distributors and agents to increase product visibility and drive sales volume.
- Actively liaise with the logistic team to make sure parts and equipment are shipped in time, no delay in delivery
- Managed up to 15 calls daily from different regions/ time zone for product enquiries and also order taking.
Territory Sales Manager
Parker Chomerics
05.2022 - 10.2024
- Responsible for sales in region of charged and assigned accounts in Malaysia, Vietnam and Indonesia
- Create and maintain strong $ potential projects in Opportunities (Pipeline) sufficient to cushion erosions and maintain growth
- Continue to evaluate & adjust the Distribution Channel strategy to support business growth
- Conducted regular product training sessions for distribution partners, ensuring their ability to effectively sell products to end customers.
- Take ownership and actively communicate with Global Sales Team to drive the OEM design-in activities overseas
- Manage well transfer programs among regions and/or locations to ensure the company capturing the business
- Established strong relationships with key clients, boosting customer retention rates.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
- Successfully regained a lost customer after several years, leading to an annual sales revenue of $500k
Account Manager
Arrow Components
06.2021 - 05.2022
- Assigned to manage EMS accounts- Flex and Pan International.
- Always on the lookout to support for customer urgent and sudden demand.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.
- Inventory managing- monitor the demand and incoming stocks, minimize the aging inventories, and eventually become dead stocks
- NBO creation and margin enhancer- hunt and create more demand creation to register for Design Registration with manufacturers and gain higher margin for the company
- With the strong supports and helps from the management and team, successfully closed the year with splendid result. Achieved or exceeded company-defined sales quotas.
Account Manager
Laird Technologies
01.2015 - 05.2021
- Started off as a sales rep, with hard-work and proven result, landed to an Account Manager role
- From a local role to oversee regions of Malaysia and Vietnam
- Took up the responsibility to become the GAM for Motorola, Keysight, Flex, and Jabil
- Spearheaded the annual negotiations with the abovementioned customers and at the same time growing the sales revenue
- Proactively arranged training and sales meeting with the distributors to ensure the partners are well equipped with Laird products knowledge
- Collaborated with other regions Sales Managers on new upcoming programs, to make sure the transfer built will be properly captured
- Presented monthly sales report and NBOs to update the current market situation to the Sales VP
- Took lead and successfully spec in the fabric gasket to a new Sonos program, which contributed an additional annual sale of $700k
Sales Rep
Emerges- Lite
01.2010 - 12.2014
- Company Overview: Emerges-Lite is a regional distributor, HQ in Singapore, carries brands like Teledyne, Macom, New Japan Radio
- Assigned to manage accounts in Penang
- Responsible for developing new customers in Hard disk, Electronic, Semiconductor, Solar, LED, Aerospace in Penang Grow existing customer base and ensure the sales budget is met
- Regularly update the company on the latest customer and market information which include the sales forecast, new products, competitors' pricing & strategies, market trends and market intelligence
- Emerges-Lite is a regional distributor, HQ in Singapore, carries brands like Teledyne, Macom, New Japan Radio
- Expanded customer base through cold calling, networking, and relationship building.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Service Engineer
WKK
01.2008 - 12.2009
- Provided technical supports and maintenance setup service for various equipment- AOI, SPI, Etching Lines, etc
- Performed installation of new system, periodic maintenance, diagnosed, troubleshooting repairing system
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
Education
Bachelor of Science - Electrical and Electronics
Northumbria University Newcastle @KDU
Penang 01.2005 - 01.2007
Bachelor of Science - Electrical And Electronics Engineering
PSDC (Penang Skills Development Center)
Penang 01.2002 - 01.2005
Skills
- Oracle
- Sales Force
- Microsoft Office
Business development and planning
Sales initiatives and techniques
Forecasting and reporting
Negotiation and persuasion
Analytical thinking
Project management
Product knowledge
Network development
Sales presentations
Sales tracking
Territory and account management
Skateboarding, Miniatures Painting, Boardgaming
Skateboarding
- will spend my weekends in a skatepark to enjoy my skateboard session with the gang and my son.
- there are tons of skills and tricks to unlock in skateboarding- Manual, Ollie, kickturn, Front Side 180, Back side 180, Boneless, Nose Stall, etc
- to perfect all the skills- Practice and Commitment are the main 'ingredient' to succeed.
Miniatures Painting
- put on colors unto miniatures/ figurines to make it presentable.
- just like listening to calm musics, painting helps me to calm and focus.
- the details on the miniature will require different sets of techniques (color blending, wet blending, non-metallic metal, detailing, highlighting, OSL, etc) to make the miniature 'pop'.
- won 2 prizes on state and national level.
Boardgaming
- one of the board games i play is Tabletop Wargaming. It is turn base, Chess alike, but just in a much more complicated way to play them.
- players will choose their faction/ army of their own, each faction will have their own traits and the uniqueness.
- players show off their tactics, strategies (legally) on the tabletop.
Timeline
Regional Sales Manager
GBC scientific equipment
11.2024 - Current
Territory Sales Manager
Parker Chomerics
05.2022 - 10.2024
Account Manager
Arrow Components
06.2021 - 05.2022
Account Manager
Laird Technologies
01.2015 - 05.2021
Sales Rep
Emerges- Lite
01.2010 - 12.2014
Service Engineer
WKK
01.2008 - 12.2009
Bachelor of Science - Electrical and Electronics
Northumbria University Newcastle @KDU
01.2005 - 01.2007
Bachelor of Science - Electrical And Electronics Engineering
PSDC (Penang Skills Development Center)
01.2002 - 01.2005
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