Summary
Overview
Work History
Education
Skills
Timeline
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Lee San Jie

Lee San Jie

Management Executive

Summary

Dynamic executive with 3 years of experience at Aegis BPO, showcasing expertise in collaboration, communication, and customer service. Strong leader and problem-solver committed to optimizing operations for cost reduction and enhanced organizational efficiency. Utilizes independent decision-making abilities and sound judgment to drive positive outcomes for company success. Eager to bring valuable contributions to your team's success.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Management Trainee

Paradise Classic
05.2024 - Current
  • Maintained high-quality standards in all aspects of work, ensuring customer satisfaction.
  • Communicating orders to the kitchen and ensuring special requests are handled properly.
  • Staying informed about menu changes, daily specials, and any new procedures or policies.

Customer Service Executive

Aegis BPO
06.2020 - 05.2024
  • Handles customer inquiries.
  • Providing support and assistance to the customer.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.

Sales Assistant

HLA Garment
09.2019 - 01.2020
  • Assists customers in selecting products, providing information about products.
  • Verifying the accuracy of the delivery against purchase order.

Intern Quantity Surveyor

Prosmier Construction
06.2018 - 12.2018
  • Assist with various task related to construction projects, such as site inspections and project documentation.
  • Measuring and quantifying construction materials.
  • Reviewing contract documents, including drawings and specifications.

Education

Bachelor of Science (Honours) - Quantity Surveying

University Tunku Abdul Rahman
Selangor, Malaysia
01.2016 - 2020.01

SPM & UEC -

Foon Yew High School
Johor Bahru, Malaysia
01.2010 - 2015.01

Skills

  • Collaboration

  • Communication

  • Customer Service

  • Teamwork

  • Critical Thinking

  • Leadership

  • Problem Solving

  • Project Management

  • Computer Skills

Timeline

Management Trainee

Paradise Classic
05.2024 - Current

Customer Service Executive

Aegis BPO
06.2020 - 05.2024

Sales Assistant

HLA Garment
09.2019 - 01.2020

Intern Quantity Surveyor

Prosmier Construction
06.2018 - 12.2018

Bachelor of Science (Honours) - Quantity Surveying

University Tunku Abdul Rahman
01.2016 - 2020.01

SPM & UEC -

Foon Yew High School
01.2010 - 2015.01

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Lee San Jie Management Executive