Lee Siew Zhian
Singapore
Summary
Would like to learn new things which I've not learn yet.
Overview
18
18
years of professional experience
Work History
Customer Service
Gong Cha, Beverage
- Work Description : Serving customers, taking orders, cashiering, prepare orders.
Supervisor
Food & Beverage / Restaurant
- Serving customers, taking orders, cashiering, prepare orders, stock order, handling phone calls
- Reason For Leaving : would like to change enviorment.
Waitress / Cashier / Sales Assistant
TwgTea Company Pte Ltd
05.2011 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Customer Service
Lai Lai Family Restaurant
08.2009 - 05.2010
- Industry : Food & Beverage / Catering / Restaurant Work Description : Serving customers, taking orders, cashiering, prepare orders, stock check, handling phone calls ordering/enquiries and house keeping
- Left cause pregnant can’t handle heavy stuff.
Waitress/Cashier/Drinks
Uncle’s Kitchen
07.2008 - 08.2009
- Serving customers, taking orders, cashiering, prepare orders, stock check, handling phone calls ordering/enquiries and house keeping
- Specialization: Customer Service
- Role: Food & Beverage / Catering / Restaurant
- Industry: -
- REASON FOR LEAVING:
- Left cause messy environment
Waitress/Cashier/Drinks, Catering / Restaurant
Uncle’s Kitchen
07.2008 - 08.2009
- Specialization : Customer Service Role, : Serving customers, taking orders, cashiering, prepare orders, stock check, handling phone calls ordering/ enquiries and house keeping
- REASON FOR LEAVING: Left cause messy environment.
Sales Assistant (Non-Executive)
Lush and Lola
02.2007 - 03.2007
- Serving customers, cashiering, promoting, stock check and house keeping
- Opening and closing of shop daily
- Part time contract
- Specialization: Customer Service
- Role: -
- Industry: Retail / Merchandise
Promoter (Non-Executive)
Toa Payoh Guardian (phyto brand)
01.2007 - 02.2007
- Promoting skins, hair products
- A part time job
- Specialization: Customer Service
- Role: -
- Industry: Retail / Merchandise
- RESPONSIBILITIES:
- Serve customer, explain what skin and hair product we are selling
- REASON FOR LEAVING:
- Too far from my house
Education
Mobile
English, Maths, Science, Chinese & Administration
ITE BUKIT BATOK
2007
Skills
- (Proficiency:
- Advanced - Highly experienced; Intermediate - Familiar with all the basic functionalities; Beginner - Just started using or learning the skill)
- Skill Years Proficiency
- Customer Service 15
- Intermediate
- Proficient in
Affiliations
NITEC (2007)
GCE N Level (2005)
PSLE (2002)
Additional Information
- Additional Info SUMMARY OF EDUCATION: , 2007 – NITEC certificate. 2005 - GCE "N" level certificate. 2001 - PSLE
Timeline
Waitress / Cashier / Sales Assistant
TwgTea Company Pte Ltd
05.2011 - Current
Customer Service
Lai Lai Family Restaurant
08.2009 - 05.2010
Waitress/Cashier/Drinks
Uncle’s Kitchen
07.2008 - 08.2009
Waitress/Cashier/Drinks, Catering / Restaurant
Uncle’s Kitchen
07.2008 - 08.2009
Sales Assistant (Non-Executive)
Lush and Lola
02.2007 - 03.2007
Promoter (Non-Executive)
Toa Payoh Guardian (phyto brand)
01.2007 - 02.2007
Customer Service
Gong Cha, Beverage
Supervisor
Food & Beverage / Restaurant
Mobile
English, Maths, Science, Chinese & Administration
ITE BUKIT BATOK
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