Lee Siew Zhian
Singapore
Summary
Would like to learn new things which I've not learn yet.
Overview
18
18
years of professional experience
Work History
Customer Service
Gong Cha, Beverage
- Work Description : Serving customers, taking orders, cashiering, prepare orders.
Supervisor
Food & Beverage / Restaurant
- Serving customers, taking orders, cashiering, prepare orders, stock order, handling phone calls
- Reason For Leaving : would like to change enviorment.
Waitress / Cashier / Sales Assistant
TwgTea Company Pte Ltd
05.2011 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Customer Service
Lai Lai Family Restaurant
08.2009 - 05.2010
- Industry : Food & Beverage / Catering / Restaurant Work Description : Serving customers, taking orders, cashiering, prepare orders, stock check, handling phone calls ordering/enquiries and house keeping
- Left cause pregnant can’t handle heavy stuff.
Waitress/Cashier/Drinks
Uncle’s Kitchen
07.2008 - 08.2009
- Serving customers, taking orders, cashiering, prepare orders, stock check, handling phone calls ordering/enquiries and house keeping
- Specialization: Customer Service
- Role: Food & Beverage / Catering / Restaurant
- Industry: -
- REASON FOR LEAVING:
- Left cause messy environment
Waitress/Cashier/Drinks, Catering / Restaurant
Uncle’s Kitchen
07.2008 - 08.2009
- Specialization : Customer Service Role, : Serving customers, taking orders, cashiering, prepare orders, stock check, handling phone calls ordering/ enquiries and house keeping
- REASON FOR LEAVING: Left cause messy environment.
Sales Assistant (Non-Executive)
Lush and Lola
02.2007 - 03.2007
- Serving customers, cashiering, promoting, stock check and house keeping
- Opening and closing of shop daily
- Part time contract
- Specialization: Customer Service
- Role: -
- Industry: Retail / Merchandise
Promoter (Non-Executive)
Toa Payoh Guardian (phyto brand)
01.2007 - 02.2007
- Promoting skins, hair products
- A part time job
- Specialization: Customer Service
- Role: -
- Industry: Retail / Merchandise
- RESPONSIBILITIES:
- Serve customer, explain what skin and hair product we are selling
- REASON FOR LEAVING:
- Too far from my house
Education
Mobile
English, Maths, Science, Chinese & Administration
ITE BUKIT BATOK
2007
Skills
- (Proficiency:
- Advanced - Highly experienced; Intermediate - Familiar with all the basic functionalities; Beginner - Just started using or learning the skill)
- Skill Years Proficiency
- Customer Service 15
- Intermediate
- Proficient in
Affiliations
NITEC (2007)
GCE N Level (2005)
PSLE (2002)
Additional Information
- Additional Info SUMMARY OF EDUCATION: , 2007 – NITEC certificate. 2005 - GCE "N" level certificate. 2001 - PSLE
Timeline
Waitress / Cashier / Sales Assistant
TwgTea Company Pte Ltd
05.2011 - Current
Customer Service
Lai Lai Family Restaurant
08.2009 - 05.2010
Waitress/Cashier/Drinks
Uncle’s Kitchen
07.2008 - 08.2009
Waitress/Cashier/Drinks, Catering / Restaurant
Uncle’s Kitchen
07.2008 - 08.2009
Sales Assistant (Non-Executive)
Lush and Lola
02.2007 - 03.2007
Promoter (Non-Executive)
Toa Payoh Guardian (phyto brand)
01.2007 - 02.2007
Customer Service
Gong Cha, Beverage
Supervisor
Food & Beverage / Restaurant
Mobile
English, Maths, Science, Chinese & Administration
ITE BUKIT BATOK
Similar Profiles
Audrey ChikAudrey Chik
Senior Barista at Gong ChaSenior Barista at Gong Cha
Wilson VoWilson Vo
Boba Barista at Gong ChaBoba Barista at Gong Cha
JiaYun XieJiaYun Xie
Shift Manager at GONG CHA TeaShift Manager at GONG CHA Tea
Mohamad Isyanto Bin HasimMohamad Isyanto Bin Hasim
Policy Analyst(Model Policy) at TiktokPolicy Analyst(Model Policy) at Tiktok
Carson SngCarson Sng
International School Science Teacher (Primary) at Siam Singapore International SchoolInternational School Science Teacher (Primary) at Siam Singapore International School