LEE JIA XIN

Managed product sales and customer inquiries for security doors

Provided professional product guidance, including materials, functions, installation, and after-sales service

Assisted customers in selecting the most suitable products, enhancing satisfaction

Handled customer complaints and after-sales issues, improving customer retention

Supported the team in achieving monthly sales targets, exceeding expectations

Applied marketing strategies to increase customer conversion

Managed in-store sales and customer service for baby products

Hosted live-stream sales sessions, effectively using scripts to boost online performance

Explained product safety, usage, and maintenance to parents

Recommended suitable products based on customer needs, increasing satisfaction

Assisted with inventory management and product display optimization

Learned and applied social media marketing to increase brand exposure

Handled customer reception, appointment scheduling, and inquiries

Managed complaints and unexpected issues, maintaining service quality

Assisted stylists and managers in daily operations

Recorded customer preferences and service history to encourage repeat visits

Developed customer relationship management skills

Assisted customers with item registration and management

Supported valuation and transaction processes, ensuring accuracy

Managed customer information, repayment records, and shop inventory

Learned basic item appraisal and business procedures

Developed attention to detail and responsibility handling financial transactions

Prepared desserts, handled packaging, order taking, and cashier duties

Maintained cleanliness and ensured a positive customer experience

Assisted in training new staff and daily store management

Learned time management and multitasking skills

Improved customer satisfaction and repeat purchase rate

Assisted students with homework and answered learning questions

Managed classroom order and ensured student safety

Communicated with parents about student progress

Organized classroom activities to increase student engagement

Developed patience, communication skills, and a sense of responsibility