Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
LEE CHUN RONG

LEE CHUN RONG

JOHOR

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

10
10
years of professional experience

Work History

Production Operator

Celestica Electronics (S) Pte Ltd
08.2024 - Current
  • Operated machinery to produce quality products efficiently and safely.
  • Monitored production processes, ensuring adherence to safety standards and protocols.
  • Assisted in training new operators on equipment usage and safety practices.
  • Conducted routine maintenance checks on production equipment to minimize downtime.

Cashier

Soxworld
01.2018 - 07.2024
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Used POS system to enter orders, process payments and issue receipts.

Restoran

Food Basics
01.2017 - 12.2017
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.

Chicken Rice Shop

You Meng
01.2016 - 12.2016
  • Contributed to a positive work environment by consistently demonstrating professionalism and exceptional customer service skills.
  • Facilitated efficient communication between departments, ensuring accurate pricing information was shared among all relevant parties.
  • Enhanced customer loyalty through personalized service, addressing individual needs, and providing helpful suggestions based on product knowledge.

Education

No Degree - Business

SMK SRI RAHMAT
Johor Bahru, Johor, Malaysia
03.2024

Skills

  • Customer Service
  • Cash Handling
  • Customer Assistance
  • Payment Processing
  • Product restocking
  • Drawer balancing
  • Order Taking
  • Basic Math Competence
  • Order Packaging
  • Product Scanning
  • Retail Operations
  • Customer Transactions

Languages

Malay
Advanced
C1
English
Upper intermediate
B2
Chinese (Mandarin)
Bilingual or Proficient (C2)

Timeline

Production Operator

Celestica Electronics (S) Pte Ltd
08.2024 - Current

Cashier

Soxworld
01.2018 - 07.2024

Restoran

Food Basics
01.2017 - 12.2017

Chicken Rice Shop

You Meng
01.2016 - 12.2016

No Degree - Business

SMK SRI RAHMAT
LEE CHUN RONG