Overview
Work History
Education
Skills
Timeline
Lee Chon Sang

Lee Chon Sang

Chef Assistant

Overview

9
9
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Assistant Manager of Operations

Saizeriya
10.2019 - Current
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Enhanced employee management by developing schedules, tracking time, and administering payroll.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Monitored employee productivity and optimized procedures to reduce costs.
  • Supervised operations team to support operational excellence and excellent customer service.
  • Developed and maintain operational guidelines for staff.
  • Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
  • Communicated with customers to assess satisfaction with products and services received.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Chef Assistant

Grill Werkz
03.2016 - 06.2019
  • Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
  • Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
  • Prepped ingredients ahead of time to increase cooking and service speed.
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Followed recipes and instructions to achieve quality and presentation standards.
  • Trained new kitchen staff on proper food handling and preparation techniques.
  • Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
  • Cleaned and oiled kitchen equipment to maintain optimized function.
  • Verified food temperatures and quality ahead of service to maintain standards.
  • Replenished food and ingredients supplies to meet service demand.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Assisted in setting up and breaking down kitchen stations.
  • Cleaned and maintained work areas, equipment and utensils.
  • Trained new staff on food preparation and safety procedures.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Stocked and rotated food items according to expiration dates.
  • Monitored food temperature, discarding items not stored correctly.
  • Pushed, pulled and transported large loads and objects.

Bartender

Rooftop
03.2015 - 11.2015
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed strict recipes and drink measurements to minimize product used.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Education

O Level - Account And Economic

SMK Bercham , Ipoh Perak
01.2012 - 11.2017

Skills

Cost analysis and savings

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Timeline

Assistant Manager of Operations - Saizeriya
10.2019 - Current
Chef Assistant - Grill Werkz
03.2016 - 06.2019
Bartender - Rooftop
03.2015 - 11.2015
SMK Bercham - O Level, Account And Economic
01.2012 - 11.2017

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Lee Chon Sang Chef Assistant