Lee Chon Sang
Chef Assistant
Overview
9
9
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Assistant Manager of Operations
Saizeriya
10.2019 - Current
- Coordinated with General Manager in different operational issues and promotional activities.
- Enhanced employee management by developing schedules, tracking time, and administering payroll.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Monitored employee productivity and optimized procedures to reduce costs.
- Supervised operations team to support operational excellence and excellent customer service.
- Developed and maintain operational guidelines for staff.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
- Communicated with customers to assess satisfaction with products and services received.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Chef Assistant
Grill Werkz
03.2016 - 06.2019
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Trained new kitchen staff on proper food handling and preparation techniques.
- Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
- Cleaned and oiled kitchen equipment to maintain optimized function.
- Verified food temperatures and quality ahead of service to maintain standards.
- Replenished food and ingredients supplies to meet service demand.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Assisted in setting up and breaking down kitchen stations.
- Cleaned and maintained work areas, equipment and utensils.
- Trained new staff on food preparation and safety procedures.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Stocked and rotated food items according to expiration dates.
- Monitored food temperature, discarding items not stored correctly.
- Pushed, pulled and transported large loads and objects.
Bartender
Rooftop
03.2015 - 11.2015
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Followed strict recipes and drink measurements to minimize product used.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Mixed unique and interesting cocktails for customers, including bar specials.
Education
O Level - Account And Economic
01.2012 - 11.2017
Skills
Cost analysis and savings
Purchasing and planning
Training and mentoring
Team Building
Staff training/development
Scheduling
Inventory management
Employee reviews
Relationship building
Employee scheduling
Recruitment
Timeline
Assistant Manager of Operations - Saizeriya
10.2019 - Current
Chef Assistant - Grill Werkz
03.2016 - 06.2019
Bartender - Rooftop
03.2015 - 11.2015
SMK Bercham - O Level, Account And Economic
01.2012 - 11.2017