Leanna Tan
Singapore
Summary
A capable and self-motivated individual with a diversified career background. Has a strong passion for working with young children, but is driven, committed and dedicated in whichever field she chooses to pursue. Proficient in best practices, leadership strategies and employee motivation to boost productivity and job performance. Well-coordinated in addressing problems, investigating root causes and implementing successful resolutions. Has many years of experiences in customer service spanning various industries.
Overview
13
13
years of post-secondary education
26
26
years of professional experience
Work History
Consultant
Freelance
01.2019 - Current
- Consulted for various businesses in the areas of Curriculum, Editing, Copywriting and Marketing.
English Teacher
Erdkinder Sekolah Montessori Bali
06.2019 - 12.2019
- Prepared comprehensive English Montessori curriculum for Early Years students from 3 to 6 years old.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Completed in-service and additional training to maintain professional growth.
- Consulted with teachers in English and Bahasa Indonesia disciplines to identify and adopt successful instructional strategies.
- Kept classroom organized, clean, and safe for all students and visitors.
- Helped students develop important learning skills and good study habits useful in practical life.
- Organized field trips for students to increase interest in learning areas.
- Tracked student progress using daily observations, keeping detailed notes and working with students to identify and rectify issues.
- Provided personal guidance for students struggling both in and out of classrooms, maintaining professionalism while helping students feel safe.
- Led interesting and diverse group activities to engage students in learning material.
- Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
- Cultivated relationships with parents for complete support network.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Adapted lesson plans and curricula to student interests, increasing learning skills and student engagement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Curriculum Segment Head - Early Years
The Learning Lab
03.2018 - 06.2019
- Collaborated with the English and Math Management Units to maintain optimum levels of communication in order to develop comprehensive curriculums and meet learning material production deadlines.
- Managed teams of English and Math Curriculum Writers to maintain optimum levels of communication in order to develop comprehensive curriculums and meet learning material production deadlines.
- Consulted with teachers in English and Math disciplines to identify and adopt successful instructional strategies and improve on current curriculum.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Actively listened to stakeholders' and colleagues' requests, confirming full understanding before addressing concerns.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Stayed in touch and continuously worked on improving the implemented curriculum by filling in as a regular ad-hoc teacher for both English and Math.
- Completed in-service and additional training to maintain professional growth.
- Provided personal guidance for students struggling both in and out of classrooms, maintaining professionalism while helping students feel safe.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
- Cultivated relationships with parents for complete support network.
- Explored and implemented innovative use of technology in English and Math education.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Operations Manager
The City - Interactive Learning Playground
03.2017 - 06.2017
- Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and staff management.
- Developed and implemented daily operations plans such as employee assignments, school collaborations and promotional strategies.
- Implemented policies and standard operating procedures for continuous improvement.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Evaluated upcoming program plans to forecast expected resource needs.
- Maximized productivity and management systems by establishing specific goals and managing operations.
English Teacher
Preschool
Odyssey the Global Preschool
04.2014 - 03.2017
- Prepared comprehensive Reggio Emilia inspired English and Math curriculum for students from 2 to 6 years old in accordance with the International Baccalaureate Primary Years Programme.
- Kept classroom organized, clean, and safe for all students and visitors.
- Consulted with teachers in English, Math and Mandarin disciplines to identify and adopt successful instructional strategies in a multi-language immersion classroom.
- Led interesting and diverse group activities to engage students in curriculum material.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
- Cultivated relationships with parents for complete support network.
- Explored and implemented innovative use of technology in English and Math education.
- Provided personal guidance for students struggling both in and out of classrooms, maintaining professionalism while helping students feel safe.
- Worked with administrators on behavioral issues to support needs of all students.
- Tracked student progress using exams and weekly graded assignments, keeping detailed notes and working with students to identify and rectify issues.
- Prepared comprehensive weekly update and quarterly reports for parents detailing observations, implications and recommendations in relation to their child's English language, Math, social and emotional progress and development.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Actively listened to stakeholders' parents' and colleagues' requests, confirming full understanding before addressing concerns.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Completed in-service and additional training to maintain professional growth.
- Assisted in creating and managing weekly work roster for all teachers.
Event Planner & Manager
Xclent Events
07.2012 - 01.2014
- Conceptualized, executed and manage events in accordance with clients' company objectives.
- Performed face-to-face meetings to finalize contract for services and event details.
- Corresponded with clients to answer questions and resolve issues.
- Coordinated schedules and timelines for all events.
- Coordinated with participating vendors during event planning.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
- Confirmed permits, insurance, and notices needed for events.
- Authorized financial transactions with vendors for event services.
- Arranged all necessary equipment, transportation, and other day-of-event needs.
- Managed event logistics and operations, including support staff, vendor services and volunteers.
- Implemented event duties and supervised onsite team including caterers, audio-visual technicians, and facility management team.
- Conferred with event location staff at event site to coordinate details.
- Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Business Development & Marketing Manager
Tooth Angels & Co. Dental Surgeons
02.2013 - 11.2013
- Generated new business with marketing initiatives and strategic plans.
- Worked with existing customers to increase purchases of products and services.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Maximized productivity and management systems by establishing specific goals and assisting with operations.
- Developed and implemented daily operations plans such as employee schedules and promotional strategies.
- Scheduled promotional activities in accordance with available inventory and staff resources.
Events and Marketing Communications Liaison
LIVEO Muisc
11.2012 - 02.2013
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Conceptualized, executed and manage events in accordance with clients' company objectives.
- Performed face-to-face meetings to finalize contract for services and event details.
- Coordinated schedules and timelines for events.
- Coordinated with participating vendors during event planning.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Marketing Communications Manager
MoxDeals Singapore (Aglow Alicom)
12.2011 - 07.2012
- Orchestrated launch for customers products via online deals platform to expand market share and generate revenue.
- Implemented marketing strategies to grow customer base.
- Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Drove marketing efforts by orchestrating Social Media and Influencer based marketing campaigns.
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
- Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation and supervision of marketing events.
- Collaborated with senior sales and other business development executives to create best practices marketing initiatives and media positioning.
- Hired and mentored sales team on best practices and protocols to maximize productivity.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
Writer/Assistant Editor
Livewell Magazines, Ping Healthcare
12.2009 - 10.2011
- Researched and wrote technical and sales sponsored articles on Health and Wellness for Livewell, Livewell Baby and Livewell Woman magazines.
- Composed original written material for various types of publications and submitted for approval by Editor and Publisher.
- Consulted with Editor to shape story and eliminate any errors.
- Utilized writing, editing and proofreading skills to produce engaging and error-free content.
- Interviewed individuals by phone, video chat and in person to produce content for each publication.
- Managed competing deadlines with efficiency.
- Proofread copy written by writers to correct spelling, punctuation and grammar.
- Brainstormed with Publisher, Editor, Sales and Design staff to determine new topics and stories.
- Maintained current understanding of industry and Health and Wellness trends, enhancing writing and marketing success.
Event Planning and Conference Secretariat Team
Ping Healthcare
12.2009 - 10.2011
- Assisted on an ad-hoc basis in between employment with the same company for local and overseas medical industry events.
- Assisted main conference secretariat team with attending to and chaperoning conference attendees and event day duties, while focusing on delivering superior customer service.
- Attended medical industry events to assist in promoting services and building relationships with prospective vendors.
Allied Educator (Co-teacher)
Ministry of Education - Hai Sing Catholic School
02.2009 - 12.2009
- Supported main teacher in the areas of teaching and learning, classroom management and activity organization.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Graded and evaluated student assignments, papers and course work.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Collaborated with team of faculty to mentor foreign students in need of extra help developing English language skills in after-school tutorial program.
- Assisted with school's debate team during national level competitions.
- Directed afterschool Speech and Drama club each week to provide students with interesting and creative opportunities while maintaining student discipline.
English and Math Tutor
Freelance
01.2001 - 12.2009
- Provided meaningful and engaging instruction to improve English Language and Math skills of children from 7 years to 16 years old.
Associate Coach
High Achievers Training Consultancy
01.2006 - 12.2008
- Part-time employment during University Education.
- Delivered classroom presentations and executed outdoor programs designed to equip teenage students with essential life skills for their social, emotional, study, leadership and preparing for the future.
Education
Professional Diploma - Early Childhood Care & Education
Asian International College Pte Ltd
03.2014 - 08.2015
Bachelor of Arts - Sociology
National University Of Singapore
08.2005 - 06.2008
Specialist Diploma - Teaching & Learning For Allied Educators Secondary
National Institute Of Education Singapore
01.2009 - 12.2009
'A' Levels -
Millennia Institute
01.2001 - 12.2004
'O' Levels -
Hai Sing Catholic School
01.1997 - 12.2000
Skills
Curriculum Development (Early Years)
Copywriting & EditingDeveloping Marketing Strategies & Key Communication RelationshipsEnglish Language Teaching & Learning
Employee Training & DevelopmentOperations, Administrative & Human Resource ManagementEvent Planning & Management
Public SpeakingCustomer Service
Team Leadership & Development
Relationship-Building
Staff Management
Employee Training
Timeline
English Teacher
Erdkinder Sekolah Montessori Bali
06.2019 - 12.2019
Consultant
Freelance
01.2019 - Current
Curriculum Segment Head - Early Years
The Learning Lab
03.2018 - 06.2019
Operations Manager
The City - Interactive Learning Playground
03.2017 - 06.2017
English Teacher
Preschool
Odyssey the Global Preschool
04.2014 - 03.2017
Professional Diploma - Early Childhood Care & Education
Asian International College Pte Ltd
03.2014 - 08.2015
Business Development & Marketing Manager
Tooth Angels & Co. Dental Surgeons
02.2013 - 11.2013
Events and Marketing Communications Liaison
LIVEO Muisc
11.2012 - 02.2013
Event Planner & Manager
Xclent Events
07.2012 - 01.2014
Marketing Communications Manager
MoxDeals Singapore (Aglow Alicom)
12.2011 - 07.2012
Writer/Assistant Editor
Livewell Magazines, Ping Healthcare
12.2009 - 10.2011
Event Planning and Conference Secretariat Team
Ping Healthcare
12.2009 - 10.2011
Allied Educator (Co-teacher)
Ministry of Education - Hai Sing Catholic School
02.2009 - 12.2009
Specialist Diploma - Teaching & Learning For Allied Educators Secondary
National Institute Of Education Singapore
01.2009 - 12.2009
Associate Coach
High Achievers Training Consultancy
01.2006 - 12.2008
Bachelor of Arts - Sociology
National University Of Singapore
08.2005 - 06.2008
English and Math Tutor
Freelance
01.2001 - 12.2009
'A' Levels -
Millennia Institute
01.2001 - 12.2004
'O' Levels -
Hai Sing Catholic School
01.1997 - 12.2000