A Hybrid Cloud, IT Infrastructure, DevOps and IT Security professional, leading enterprise project implementation across APAC with IT Operation Service Management and continuous experience on Digital Transformation adoption.
Overview
15
15
years of professional experience
Work History
Manager, Cloud Engineer Asia Pacific
Landesbank Baden-Württemberg
12.2021 - Current
Overall lead to Implement, develop, and maintain cloud-based solutions using DevOps, SaaS Integrations, APIs and M365 applications.
Responsible for the performance and stability of the applications managed in production and cloud security best practices
Hands-on Troubleshooting, Maintain Critical production and Alerts to resolve all cloud-related issues.
Accomplished multiple cloud projects and task within established timeframes.
Lead communicator and process improvements with colleagues and stakeholders to keep everyone on same page to drive change and for continuous adoption into new technology.
Create and maintain documentation procedures, cloud elevations, high level platform scalability work flow diagrams, process and procedural documents for implementation and support teams to support configuration management for all environments.
IT Manager (Infrastructure, Operations & Security)
Anglo-Eastern Ship Management
04.2020 - 06.2021
Managing IT Operations and Budgets, assisting other team members across APAC Offices.
Leading Project Deployments and adoptions of M365, SaaS Integrations, APIs, Hybrid Cloud Infrastructure, DevOps, Automations, DR, Backup, Capacity and Performance Monitoring including IT Security Operations.
Implement Change Management, Incident and Service Management for all systems running on new Hybrid Cloud Environment.
Leading to promote and enforced developing new skills on cloud environment to improve efficiency.
Defined clear targets and objectives and communicated to the Upper Management and other team members.
IT Security Manager (Contract for Louis Vuitton)
Keyrus Consulting
05.2019 - 04.2020
Managing the global security compliance to all LV Systems, Network, EUC Devices, Data and Hybrid Cloud Infrastructure
Maintain and monitoring all systems to be compliant with IT security and ensure LV IT Security standard procedures are followed.
Responsible for global IT Security projects, managing vendors and the stakeholders expectations by updating project status regularly.
System Manager, Corporate IT
Avaloq Sourcing Asia-Pacific
11.2018 - 05.2019
Overall responsible for Corporate IT Systems, Hybrid Cloud Network, and assisting on EUC Support.
Responsible to analyze and monitor IT Security operations to ensure all systems are compliant globally.
Responded to incidents quickly, troubleshot problems and corrected faults.
Created and maintained IT policy documentation on troubleshooting systems, detailing best practices and inherent goals.
Cloud IT Operations, Consultant (Contract)
Trusted Source Pte Ltd Now Called Infosys Compaz
03.2017 - 11.2018
Lead to drive the implementation of the deployment and adoption of O365, APIs & SaaS Integration on Temasek Holdings subsidiaries.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Set, enforced, and optimized internal policies to maintain responsiveness.
Delivered outstanding service and support after project implementation with continuous improvements.
Regional IT Support, Asia Pacific
Riverbed Technology
11.2010 - 03.2017
Technical Support Engineer, Asia Pacific
Quest Software
10.2008 - 11.2010
System Administrator (Contract)
YTL Power Seraya
06.2008 - 10.2008
Education
Bachelor of Science - Computer Engineering
University of Pangasinan
Philippines
Skills
Project & Vendor Management, Adoption and Solution Implementation
Elisabeth Agnes Mpessa EnangueElisabeth Agnes Mpessa Enangue
IT Support Specialist for BITBW-Cloud at Landesoberbehörde IT Baden-Württemberg (BITBW)IT Support Specialist for BITBW-Cloud at Landesoberbehörde IT Baden-Württemberg (BITBW)