To be part of the company where i will be able to use my knowledge and ability to work well with the people. Which allow me to grow personally and professionally.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior High
Golden Faith Academy
Emotional and mental strength, Quick learner and Hardworking, Extremely motivated and passionate in whatever to do, Patience and Trustworthy, Willing to be trained, Good Customer Service and Positive Attitude
Manuel I. Santos Memorial National High School
Bagong Pag Asa Elementary School
Customer Service Representative
Concentrix
07.2022 - Current
Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled escalated customer complaints effectively, leading to satisfactory resolutions for both the client and the company.
Education
Senior High-Golden Faith Academy
Taytay, Rizal
Bagong Pag Asa Elementary School
Taytay, Rizal
Bachelor of Science - Tourism Management
Saint Paul Academy
Pasig City
08.2026
Skills
Emotional and mental strength
Quick learner and Hardworking
Extremely motivated and passionate in whatever to do
Patience and Trustworthy
Willing to be trained
Good Customer Service and Positive Attitude
Certification
I hereby certify that the above information are true and correct to the best of my knowledge and belief.
Primary High Needs High Complex Care Provider at In Home Supportive ServicesPrimary High Needs High Complex Care Provider at In Home Supportive Services